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Toyota of Hackensack

Hackensack, NJ

4.5
4,003 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,003 reviews

March 09, 2021

She is very Profesional and very friendly. I am very happy with my trade....i am more than a happy to do business again...Thanks. More

by Gurban79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Ana was absolutely wonderful. We have purchased several cars from her. She always takes great care of us. We will always purchase cars from her in the future More

by Carlene F
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

I’m very Happy at Toyota of Hackensack. I bought a Toyota in 2001 & lease Afew cars since. I’m very happy when I get Service. Bobby gets me in & out. Kathy on the phone making my appointment very ni More

by JOYCEJOYCE1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

When I park my car same time people came to me I take care of car. Front desk girl check out very quick. The person did paper work he talked nice and listen my Question and answer point to point. When More

by KOTNATH@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I can’t remember name
March 07, 2021

Service dept lost my keys and had me waiting in the cold. Also I felt pressure to have a windshield fixed. The salesman bombarded me as soon as I pulled up. He explained quickly what was happening and next t More

by MRSMAC4613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

Promptly repaired and informed me when the warrranty parts on the list had arrived -ahead of the crowd. Pick up and up delivery service last week also very efficient. More

by GVOORHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Loscalzo
March 05, 2021

Ana was super helpful and pleasant. Thank you so much for helping me find my perfect car and making the experience less scary. She listened to what I needed and delivered. More

by Venturakarla18
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Everything about Hackensack service center is superior. The staff is friendly and helpful, the waiting area is clean and comfortable, and the service is provided quickly and expertly. I know my car is in More

by MARSHABRYANEDELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

It was a pleasure having Billy handle my purchase. The whole process was smooth and headache free. I wholeheartedly recommend Billy. And I love my Highlander purchased from Toyota of Hackensack. More

by R.Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Toyota of Hackensack is a great dealer. I bought a 2018 Prius Four Touring from them and am happily trading it in soon for a 2021 model. Both times I have been beautifully served by Paulo Almaida, a terr More

by ROCKNROBT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olga Granda and the entire service Dept.
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