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Toyota of Hackensack
Hackensack, NJ
4,032 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,032 reviews
March 21, 2021
Very pleasant experience. They did all the paperwork in a couple of hours on weekend so we can get the car the same day. The staff was very friendly. couple of hours on weekend so we can get the car the same day. The staff was very friendly. More
by ASSISGEORGE
Verified CustomerEmployees Worked With
March 21, 2021
Excellent service, I felt in a friendly environment. The salesman great service. Finance men great service, A little time waiting but was ok. Thanks dealer salesman great service. Finance men great service, A little time waiting but was ok. Thanks dealer More
by Jorge
March 21, 2021
Fast, great service. Everyone was very friendly and helpful. All my questions answered and the appointment was on time. Comfortable waiting area. Was a good experience helpful. All my questions answered and the appointment was on time. Comfortable waiting area. Was a good experience More
by gneiderhofer
Employees Worked With
ANGEL ALVAREZ
March 19, 2021
I had such a great experience buying by car. Melissa is an outstanding saleswoman! She possesses unique qualities of listening with her heart to find the right car match for you. Always positive, caring, an outstanding saleswoman! She possesses unique qualities of listening with her heart to find the right car match for you. Always positive, caring, understanding of your wishes and needs. Her knowledge of cars, finances and openness Make her outstanding. Thank you. And give her a raise!!! More
by pianokeys
Employees Worked With
March 18, 2021
Good service thank you for doing fast I really appreciate thank you very much. It was a pleasure to do service with Toyota of Hackensack thank you very much. It was a pleasure to do service with Toyota of Hackensack More
by Mbkrc123
Employees Worked With
March 18, 2021
Encantada con el servicio en Toyota Hackensack un servicio de primera te acomodan a lo que el cliente te puede y quiere y sales con los resultados esperados servicio de primera te acomodan a lo que el cliente te puede y quiere y sales con los resultados esperados More
by P.ynoa
Employees Worked With
March 18, 2021
I had a very pleasant experience when I purchased my hybrid Rav4 yesterday. Miriam Shanken was fantastic. She's very professional, helpful & kind. I normally don't bother with review or survey, but in hybrid Rav4 yesterday. Miriam Shanken was fantastic. She's very professional, helpful & kind. I normally don't bother with review or survey, but in this case, I recommend this dealership to everyone. Thank you Jose for scheduling me to see Miriam. More
by JIN C.
Employees Worked With
Miriam Shanken
March 17, 2021
The Staff very friendly,and we happy for have a Toyota company us our preference in car dealer. And this time we have a óleo change. company us our preference in car dealer. And this time we have a óleo change. More
by SILCA C GAUDIOSI
Employees Worked With
March 16, 2021
La persona q me atendió me dio unas cosas y después al firmar ya no cumplio y le trate de decir y dijeron q él no autorizaba esos planes firmar ya no cumplio y le trate de decir y dijeron q él no autorizaba esos planes More
by ANTONIODMI
March 16, 2021
Fanatic, amazing , helpful, friendly , courteous. My husband and I had a horrible experience at another dealership. We decided to call the service center since we’ve purchased our car here , Cathy turne husband and I had a horrible experience at another dealership. We decided to call the service center since we’ve purchased our car here , Cathy turned his miserable day around, she made sure we got every questioned answered and was able to accommodate us the next day. Drew was spot on with communication and keeping us posted with the process of our car.Over all there no words to describe the awesome service that was provided to us. More
by Shivanna
