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Toyota of Hackensack
Hackensack, NJ
4,002 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,002 reviews
February 26, 2021
Ok. However we asked for help in installing the map feature for the vehicle and this was never attended to. This feature was confusing to install and we kindly asked assistance but it was completely di feature for the vehicle and this was never attended to. This feature was confusing to install and we kindly asked assistance but it was completely disregarded. More
by yuridelix
Verified Customer
February 25, 2021
I leased my CHR last Fall just had my first service which was excellent. All the personnel I met from the check in at the Garage, the Receptionists (I did not get their names) and Louis Gallo who navig which was excellent. All the personnel I met from the check in at the Garage, the Receptionists (I did not get their names) and Louis Gallo who navigated my car through the service process were all professional, courteous and friendly. A very happy experience. Thank you. More
by CLAREEKANE
Employees Worked With
Louis Gallo
February 25, 2021
Joe was thorough in providing feedback on what needs to be done as well as the timeline of fixing or replacing the needed parts. Joe’s assistance is very much appreciated. Joe and his team is highly recomm be done as well as the timeline of fixing or replacing the needed parts. Joe’s assistance is very much appreciated. Joe and his team is highly recommended! More
by Dean
Employees Worked With
Service
February 24, 2021
Jay Rim was great. Gotten several cars through him and always a great experience! Apprexiate all of the guidance through the process. Thank you Jay always a great experience! Apprexiate all of the guidance through the process. Thank you Jay More
by JD
February 23, 2021
I have purchased or leased cars from you since 1985 or for 36 years. That should say enough! Your staff is cordial and attends to my needs or questions. for 36 years. That should say enough! Your staff is cordial and attends to my needs or questions. More
by JMCDONNELL
Employees Worked With
This was a Toyota Care service call. Everyone did their job as best that I can tell. I do believe that some of your questions or ratings are not applicable and you should add that option
February 22, 2021
Even though the service Dept was loaded with cars for repair, the service was Quick and reliable. Very helpful and friendly treatment from all employees repair, the service was Quick and reliable. Very helpful and friendly treatment from all employees More
by sonnydegondea
Employees Worked With
Lou Gallo
February 22, 2021
25 words is too much, but I have been very satisfied with the professionalism I have experienced at this dealership. Would recommend you guys to anyone. the professionalism I have experienced at this dealership. Would recommend you guys to anyone. More
by marklittlejohn57
Employees Worked With
james loscalzo
February 21, 2021
Wonderful service.Very courteous Crew.Now my Camry is Wonderful service. Very courteous Crew. Now my Camry is like....Plane Thank you again. I’ll be recommended your service to all my friends.Dank sc Wonderful service. Very courteous Crew. Now my Camry is like....Plane Thank you again. I’ll be recommended your service to all my friends.Dank schone,Spasibo,Merci,Gracias More
by marek.kadow
Employees Worked With
ANGEL ALVAREZ
February 21, 2021
Angel was a pleasure to work with. He kept me updated when my Highlander came in and was very attentive to my text messages! Thank you Angel! when my Highlander came in and was very attentive to my text messages! Thank you Angel! More
by clairekroeze
Employees Worked With
ANGEL ALVAREZ
February 20, 2021
Looked all over North Jersey for a Tacoma that fit my needs. Melissa L. at Hackensack Toyota helped find exactly what I was looking for and gave me a couple of other options too. Melissa was soooo nice, needs. Melissa L. at Hackensack Toyota helped find exactly what I was looking for and gave me a couple of other options too. Melissa was soooo nice, no pressure, made everything very easy, and even after she sealed the deal, she grabbed the keys to a Supra so my son could check it out. Made his day!! More
by TravisK
Employees Worked With
