Back

Toyota of Hackensack

Hackensack, NJ

4.5
4,002 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Contact Dealership

278 River Street

Hackensack, NJ

07601

Directions

By Type

Showing 4,002 reviews

February 19, 2021

I get good deal on my Camry 2018 thanks for make me get that car fast all the best for in your work Hope you get many more customers More

by Mbkrc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

Repair took longer than expected but they did a great job figuring out that the repair needed extra parts that were covered under an unofficial Toyota recall. Great service shop More

by CTHRUALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
February 17, 2021

Ana Mayer’s is the bomb dot com!! She is very knowledgeable and honest and she wasn’t going to let me leave there without the car I wanted and a payment plan that worked for me. Very happy with h More

by LisaPizza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael (I don’t remember his last name but he works in financing)
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that experience with Ana was the bomb.com! We appreciate your business! Enjoy your new purchase!

February 16, 2021

Great job keep up the good work and be safe looking forward to be back soon to install new breake and tires and wiper system More

by G Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Park
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Green
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! Not sure if your review is related to Sales or Service? We appreciate your patronage!

February 16, 2021

The wait didn't take long. The maintenance people did a great job putting a new back bulb and windshield wipers. I recommend getting service here. More

by SANDRATAVAREZ_36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department did a great job at replacing your taillight and windshield wipers. We appreciate your recommendation. Thank you for your business!

February 16, 2021

Jose is professional and a great salesman. He explained and showed us all the best fixtures in the Rav4 we purchased from him. He expedited the process of the sale. We were very satisfied with him. More

by SANDRATAVAREZ_36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! Jose is always professional and attentive to his clients needs. We are glad to hear that you were satisfied with the process of the sale. Thank you for your business! Enjoy your RAV4!

February 16, 2021

Miriam Shanken was absolutely fantastic and most helpful in our minivan purchase. We would not have purchased from Toyota of Hackensack without her invaluable assistance. Thank you, Miriam! More

by JA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Miriam was absolutely fantastic during your purchasing process of a minivan! We appreciate your business! Enjoy your new purchase!

February 14, 2021

Very happy with all my service and repair needs. Complete staff is very attentive to all customer needs.....The best dealer by far...Thank You More

by lazaroalonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Garcia
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you were happy with all the repair and service work we provided. We appreciate your business!

February 14, 2021

I was impressed by the number of people working to serve. Everybody seemed focused and professional. I liked the folks who kept coming around to provide updates on the work. Wait was long, though. More

by HARBORBUOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember her name, but she would update me during my visit
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your experience was both professional and focused. We try to update our service clientele throughout the process as time allows. We understand that wait times are sometimes longer than clients prefer. However, we are firms believers that trying to get the job right should outweigh speed in regards to vehicle maintenance. We appreciate you business!

February 14, 2021

My entire experience at the dealership was fantastic. From the second I walked in Paul was able to take care of me and make me feel welcome. The entire purchasing and financing process went incredibly ea More

by nicholascromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your entire experience with Paul was fantastic! We try to make the process as simple and transparent as possible. We appreciate your business!

...
264
...