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Toyota of Hackensack

Hackensack, NJ

4.5
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,010 reviews

January 10, 2021

Miriam was excellent. After going to a few Toyota dealerships and receiving similar lease deals, we returned to Miriam because of the service she provided. This is the first big purchase since my hus More

by EFord09
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
January 09, 2021

John and an older woman at the front desk were really the only positive thing about the place. 3 out of the 4 times I was there in two weeks, nobody bothered to say anything to us until I asked at the de More

by Jjohnsonjr423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

My experience at Toyota Hackensack was very very nice I wasn’t sure what to expect but my sales person Paulo was phenomenal I will definitely come back and even though I live in Connecticut Toyota Hackens More

by Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
January 08, 2021

I had visited the dealership yesterday.I waited for 20 I had visited the dealership yesterday. I waited for 20 mins before returning home. I talked to the lady in the front desk twice. She didn’t even p More

by TG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Front desk
January 08, 2021

no wait and helped immediately, everyone is nice. recommended to friends area is clean and followed COVID 19 requirements and safe to go without hesitation More

by MARYBELLESY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

I Have wanted this model for years and glad that they have improved the model each year. Made my decision to buy this year based on success More

by HYPER26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Comming from CT to purchase my vehicle at Hackensack Toyota was pleasant! Everyone was patient, because the place was closing by the time I had my new truck. I would like to say thank you for helping More

by justinharelik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

I have been coming here many years and it is always a pleasant experience. They do very good work on my car. I went in for my multi point inspection and tire rotation .Drew was very professional and plea More

by ALREMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 07, 2021

Excellent service. All employees were very kind and helpful. Took care of my service needs promptly and efficiently. Would recommend your dealership to others thanks More

by MJMCAROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Wise
January 07, 2021

As I enter the service area someone was ready to help .I waited a less than the hour I was told my car ready in time More

by ENA.BROWN03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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