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Toyota of Hackensack
Hackensack, NJ
4,010 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,010 reviews
December 30, 2020
Purchased 2020 Toyota Camry at good price, was initially happy until I discovered broken glass in my trunk. Long story short, turns out the car was damaged during an accident at the dealership before it was happy until I discovered broken glass in my trunk. Long story short, turns out the car was damaged during an accident at the dealership before it was sold to me. The car was fixed and sold as new. This was only disclosed many weeks after the purchase. I was not happy and immediately returned the car. BUYER BEWARE More
by Kay
December 29, 2020
Service was quick, efficient, and clean. They took the time and effort to make sure you felt comfortable with the cleanliness of the service. Joe spelled out all the costs upfront so there were no surpris time and effort to make sure you felt comfortable with the cleanliness of the service. Joe spelled out all the costs upfront so there were no surprises. He recommended services but was not pushy about it. Overall a great service experience More
by pktwarrior
Verified CustomerEmployees Worked With
Joe Huncken
December 29, 2020
The staff was professional and explained what my car needed to repair, as well as the cost. My corolla is running beautiful and they washed it too. needed to repair, as well as the cost. My corolla is running beautiful and they washed it too. More
by MARIPETEPRAT
Employees Worked With
Tyrone
December 28, 2020
This is our first purchase from Toyota of Hackensack and we will return in the future. Their staff was outstanding and we are very happy with the service we received. we will return in the future. Their staff was outstanding and we are very happy with the service we received. More
by DDACH112
December 27, 2020
Excellent dealership, great service from the service dept. always buy Toyota, never touch a Nissan, Hyundai or Chrysler. Tesla are for ignorant people who forget that electricity production creates CO2. dept. always buy Toyota, never touch a Nissan, Hyundai or Chrysler. Tesla are for ignorant people who forget that electricity production creates CO2. More
by Ed
Employees Worked With
Service dept names not listed in app, Alejandro Corpuz
December 27, 2020
Great dealership and friendly staff. Miriam was very knowledgeable and the Business manager Steve Escobar was a great help. They made the purchase process easy and painless. knowledgeable and the Business manager Steve Escobar was a great help. They made the purchase process easy and painless. More
by BK1
Employees Worked With
Steve Escobar , Miriam Shanken
December 26, 2020
I think the dealer was reliable, professional and help the customer to make the right decision. Specially Mr. Angel service was very good. He likes his job. the customer to make the right decision. Specially Mr. Angel service was very good. He likes his job. More
by MALIMK2002
Employees Worked With
ANGEL ALVAREZ
December 26, 2020
Great experience very professional and I would recommend them to anyone! This is a great place to buy your next car. I have purchased many vehicles from this dealership. them to anyone! This is a great place to buy your next car. I have purchased many vehicles from this dealership. More
by DONALD1971
Employees Worked With
December 25, 2020
I recently had my windshield replaced At Toyota of Hackensack New Jersey and I cannot express enough gratitude for their service and professionalism. Fred and Drew went above and beyond- Toyota is luc Hackensack New Jersey and I cannot express enough gratitude for their service and professionalism. Fred and Drew went above and beyond- Toyota is luckily to have them! I wouldn’t go anywhere else, I highly recommend them. More
by C.Hayes
December 25, 2020
Car repaired with multiple parts replacement including Alternator, spark plug, Ignition coil, though issue still persists in starting the car. Not sure if there was need of replacing these parts. They nee Alternator, spark plug, Ignition coil, though issue still persists in starting the car. Not sure if there was need of replacing these parts. They need to be thorough on their diagnosis. More
by ANKIT AGGARWAL
