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Toyota of Hackensack
Hackensack, NJ
4,230 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,230 reviews
August 09, 2020
Had the pleasure of buying a car from Jim. Very knowledgeable, no scam type of man. I got the 2020 Rav4 xle premium and was able to get it for a good price thanks to Jim. Fantastic and smooth exper knowledgeable, no scam type of man. I got the 2020 Rav4 xle premium and was able to get it for a good price thanks to Jim. Fantastic and smooth experience. More
by Elina Tress
Verified Customer
August 09, 2020
Quick and Easy Transaction I found Toyota of Hackensack while looking for a used car online. From the beginning of the process to the end (Internet Sales to Sale to Finance) - I found Toyota of Hackensack while looking for a used car online. From the beginning of the process to the end (Internet Sales to Sale to Finance) - all staff was responsive and easy to work with. When I arrived on site I worked with Ana Mayers who was very thorough and to the point. The car buying process is very frustrating to me but Ana made it as easy as possible. Minimal back and forth with the negotiations and she worked with me on everything I requested. I would highly recommend Ana and Toyota of Hackensack! More
by Gretchen
Employees Worked With
August 09, 2020
Was referred to Toyota of Hackensack by a friend, specifically sent to Miriam.. who was an absolute pleasure. She exceeded all expectations (and she was spoken very highly about to begin with!).. got specifically sent to Miriam.. who was an absolute pleasure. She exceeded all expectations (and she was spoken very highly about to begin with!).. got a great deal on a great car. Two thumbs up. More
by JSruns7819
Employees Worked With
Miriam Shanken
August 07, 2020
Service was timely and are willing to provide budget optoions. Staff is professional and waiting area is clean.I would highly recommend . Great service. Excellent optoions. Staff is professional and waiting area is clean.I would highly recommend . Great service. Excellent More
by FHANNA5782
Employees Worked With
Tryon
August 06, 2020
Professional friendly service. Recommended service repairs were done. No road worries. Will follow up on car service diagnostic test. Great waiting area and promotionak discounts. repairs were done. No road worries. Will follow up on car service diagnostic test. Great waiting area and promotionak discounts. More
by JB
Employees Worked With
Drew Wise
August 06, 2020
Melissa was great to work with! She is very professional, knowledgeable and went out of her way to make sure I got the perfect vehicle. I had a great experience! knowledgeable and went out of her way to make sure I got the perfect vehicle. I had a great experience! More
by MARLYWD72
Employees Worked With
August 06, 2020
Found Miriam through this site based on her reviews to help my wife get out of a lease into a finance... she is the BEST!!!! Not only did she take care of my wife... I just went back two weeks later and g help my wife get out of a lease into a finance... she is the BEST!!!! Not only did she take care of my wife... I just went back two weeks later and got myself a car.. evevn with a tough situation with my trade in.. she made it work. If you are looking for a sales person you can trust-/ she’s your girl!! More
by Doneddy1981
Employees Worked With
Miriam Shanken
August 05, 2020
Cordial, and hospitable. Shop was quite busy when we got there. So, it took sometimes to get service. Though I am fairly happy with my purchase. there. So, it took sometimes to get service. Though I am fairly happy with my purchase. More
by Jci6856
August 05, 2020
Have been buying cars and trucks from them for the last 30 years. I have never had a problem. They are my Go To guys 30 years. I have never had a problem. They are my Go To guys More
by RPALMADESSO
August 05, 2020
Service is excellent. Once I pull my vehicle forward, somebody show up immediately and take care of my vehicle. Waiting time as promised, staff very nice and courteous. somebody show up immediately and take care of my vehicle. Waiting time as promised, staff very nice and courteous. More
by almonte1563@msn.com
