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Toyota of Hackensack
Hackensack, NJ
4,053 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,053 reviews
May 20, 2020
Excellent service. Car was finished in a timely manner. Stephanie was extremely helpful in letting me know what additions were needed for service and which could wait till my next appointment. Considering Stephanie was extremely helpful in letting me know what additions were needed for service and which could wait till my next appointment. Considering the crazy times we are in its quite amazing to see such a friendly staff and not a crazy wait time. More
by STEPHANIEGARAFOLA
Verified CustomerEmployees Worked With
Stephanie
May 19, 2020
Excellent The way everything was set up to deal with the Covid-19 crisis was terrific - doors were open so we didn't have to touch anything. Social distancing e The way everything was set up to deal with the Covid-19 crisis was terrific - doors were open so we didn't have to touch anything. Social distancing everywhere. Appointments spread out so there was no crowding. I was so relieved. I hadn't wanted to go for an appointment but staff assured me that it would be safe. More
by PAULAROGOVIN3
Employees Worked With
I don't remember the names
May 17, 2020
A great car buying experience from start to finish. Friendly staff, fair price and well organized. Armando was super helpful and secured a great deal on our highlander for us. Thank you!! Friendly staff, fair price and well organized. Armando was super helpful and secured a great deal on our highlander for us. Thank you!! More
by Sarah Sigtermans
Employees Worked With
May 17, 2020
The service department is super quick and efficient. We didn’t need an oil change so the team suggested actual services needed instead of selling us unneeded service. didn’t need an oil change so the team suggested actual services needed instead of selling us unneeded service. More
by JULIA.CHUEH01
Employees Worked With
N/A
May 16, 2020
I have been going to Toyota of Hackensack for 10 years now and each time I have found them great to work with. Great service, knowledgeable and friendly no pressure salespeople. now and each time I have found them great to work with. Great service, knowledgeable and friendly no pressure salespeople. More
by LSTACEYLAN
Employees Worked With
Other Employees :
Fred I think his name was in finance great to work with
May 15, 2020
Dealership is good but service department is ver much poor taking very much long time no car wash no cleaning of car even they are unable to do wheel alinghment poor taking very much long time no car wash no cleaning of car even they are unable to do wheel alinghment More
by DSHETH26
May 12, 2020
I came in for service. They processed me fairly quick and performed the service that was required and a service that I requested. Overall, I am very happy. performed the service that was required and a service that I requested. Overall, I am very happy. More
by JUANCARLOSCRUZ0416
Employees Worked With
Service Advisor Joe H.
May 10, 2020
friendly people very clean and very neat the people from Toyota and the adviser very friendly to tell you things you need in your car to run smooth very clean and very neat the people from Toyota and the adviser very friendly to tell you things you need in your car to run smooth More
by NICKLOPEZ2001
Employees Worked With
