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Toyota of Hackensack
Hackensack, NJ
4,230 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,230 reviews
July 04, 2020
Bought my daughter her first car here and had a great experience today trading in my ford explorer for a 2020 hybrid highlander. Ana Mayers was very helpful. experience today trading in my ford explorer for a 2020 hybrid highlander. Ana Mayers was very helpful. More
by LUISAMATEPEREZ
Verified Customer
July 04, 2020
Excellent Service Ana was my salesperson and she is absolutely amazing. She works hard to give you exactly what you are looking for. Exceptional service and extremely h Ana was my salesperson and she is absolutely amazing. She works hard to give you exactly what you are looking for. Exceptional service and extremely happy with my new vehicle. I went in for a test drive and ended up leaving with the SUV of my dreams on the same day. Highly recommend. More
by srodriguez0827
Employees Worked With
July 04, 2020
I was pleased with my service visit. The service representative was professional and knowledgeable. The waiting time was reasonable and I was kept informed. Thank you. representative was professional and knowledgeable. The waiting time was reasonable and I was kept informed. Thank you. More
by SONGRECO
Employees Worked With
July 03, 2020
Fast & Friendly Everyone from the person with whom I made the appointment through to the cashier could not be nicer! Big difference from other dealer I used to go to Everyone from the person with whom I made the appointment through to the cashier could not be nicer! Big difference from other dealer I used to go to. More
by RRITZER
Employees Worked With
Don't know any of the employee names.
July 03, 2020
Is unfear I pay full price/ interest for Toyota Rava 2020 on December 28 2019 three months late Toyota of Hackensack had a special with 0 interest, I was try for different way to get the same benefit th 2020 on December 28 2019 three months late Toyota of Hackensack had a special with 0 interest, I was try for different way to get the same benefit they didn’t do anything. Bad service foe the person who sole the card, she only ant to sale, them she More
by ACHE380
July 03, 2020
Consistently a very positive experience My recent service on July 2 was once again a very positive and seamless experience, from start to finish, including much-appreciated virus precautions My recent service on July 2 was once again a very positive and seamless experience, from start to finish, including much-appreciated virus precautions during my drop-off and pick-up. These consistent results will keep this dealership top-of-mind for me when it is time to trade to another vehicle. I will gladly recommend this dealership to friends and family. More
by PAZZ
July 03, 2020
I always use Toyota of Hackensack for service. They I always use Toyota of Hackensack for service. They have a excellent reputation and the price is right. Staff are very helpful. I hope to use thei I always use Toyota of Hackensack for service. They have a excellent reputation and the price is right. Staff are very helpful. I hope to use their service for many years to come. More
by EMSHACK
Employees Worked With
Joe Huncken
July 03, 2020
Too many steps to see service rep (3 people)Should be Too many steps to see service rep (3 people) Should be just 2 people. Did not wash my car, Other dealership I didn’t have to ask! Nobody asked m Too many steps to see service rep (3 people) Should be just 2 people. Did not wash my car, Other dealership I didn’t have to ask! Nobody asked me. Otherwise ok... I would recommend, But with knowing about the above items. More
by B-ISRALSKY
Employees Worked With
Don’t see the person , Nixon Gomez
July 03, 2020
Bought Five cars from dealer in the last 20 years and their service keeps improving. They practice safe distancing and 😷 mask wearing. The employees are nice. their service keeps improving. They practice safe distancing and 😷 mask wearing. The employees are nice. More
by TERRI.MCFARLANE
Employees Worked With
Stephanie Arpar.
July 03, 2020
Service The waiting is good and not long. The guy in service is nice and told me everything is okay with my car, and done that I can get the car outside The waiting is good and not long. The guy in service is nice and told me everything is okay with my car, and done that I can get the car outside More
by NENENG18
Employees Worked With
Rudy in service, Miguel Bueno
