Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,999 reviews
June 21, 2024
I called for a buyout lease, I was told nickson will call me back, but none one did, twice. When I finally was there for the buyout, I asked Ana to not do a hard enquiry on my credit if it wasn't to check if me back, but none one did, twice. When I finally was there for the buyout, I asked Ana to not do a hard enquiry on my credit if it wasn't to check if I was approved. She did the hard inquiry for a toyota car loan, which had a 9...% without asking if I wanted the loan with toyota or if I wanted that %. She was trying to answered some of my questions, but she was getting irritated about the questions and was acting in a rush. I think she just wanted to do the sell. I found out by myself that Chase had a 7.24%. I got approve ld for that loan. My credit profile had a 2 hard inquiry that day. More
by joelmorillo99
Verified Customer
June 21, 2024
The entire process from start to finish was easy for my 93 year old mother. The service staff were wonderful. A huge thank you to all of them especially Marissa who made a stressful situation so easy and s 93 year old mother. The service staff were wonderful. A huge thank you to all of them especially Marissa who made a stressful situation so easy and smooth. More
by ELENIOZ
June 20, 2024
I’m a loyal customer to Paul & he is the best guy to work with. He’s very honest & will help you in any way he can with. He’s very honest & will help you in any way he can More
by CLAVALLE88
Employees Worked With
June 20, 2024
Jeff was very helpful and easy to talk if we have questions he always give us good answers and we really loved our new Grand Highlander thanks to Jeff questions he always give us good answers and we really loved our new Grand Highlander thanks to Jeff More
by babejunjen
Employees Worked With
June 19, 2024
MSRP and under dealer. Up front on any fees, friendly, clean and accommodating. Came from out of state for purchase and I wish they were closer to home. Up front on any fees, friendly, clean and accommodating. Came from out of state for purchase and I wish they were closer to home. More
by jason89cooley
Employees Worked With
June 18, 2024
All team members are very customer focused, from the person the receives the vehicle, the receptionist, the service representative and the person returning the vehicle post service. I will continue to person the receives the vehicle, the receptionist, the service representative and the person returning the vehicle post service. I will continue to take my business to Toyota Hackensack. More
by PABLOLOPEZDVM
Employees Worked With
Marissa Giordano
June 17, 2024
Prive given by phone not even close when i got there but i needed it i needed it More
by ESBETO
Employees Worked With
June 17, 2024
Consistent. Organized. Fort coming.The waiting area has the energy and respect that is unique. Organized. Fort coming.The waiting area has the energy and respect that is unique. More
by DONALD.NIMPHIUS
Employees Worked With
Other Employees :
Mallory Wesner, Mary Green
