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Toyota of Hackensack

Hackensack, NJ

4.5
3,611 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,611 reviews

October 17, 2023

Great service, John excellent customer service, great service, I will go back if I need another car More

by JUNO_BAO
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Have been visiting Toyota Hackensack for over 17 years and they are excellent team over the years! More

by ZEHLIM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

It was an easy process getting my car arrive. I only had to wait about an hour for the car to be ready More

by BHMARXY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Work always done correctly and personnel very professional. I always recommend buying at Hackensack Toyota mainly for its service. More

by CONMOLARO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Great experience and super easy. Santiago was very knowledgeable and great to work with. The whole staff was great More

by TRL8492
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Recommend Dealer
Yes
Employees Worked With
Santiago montya
October 11, 2023

This first started few weeks ago, when I had a flat tire. AAA came and changed the tire. I was there when he did it. He did it all by hand. No power tool. I came into Hackensack to get a tire plugged or a ne More

by SHANECONDAPPA
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Joseph
October 11, 2023

Santiago was very informative and did everything he could to work with my budget to get me into my new Nissan Rouge Sport! More

by DBOSS2317
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Santiago
October 10, 2023

Way better than other Toyota dealerships I have dealt with in the Northern Jersey area. Highly recommend!! More

by Skiv777
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Jeff does a fantastic job with his clients. He goes out of his way to make the purchasing process the best it can possibly be. Can you believe he's only been a full time salesperson for two years? (i know its shocking). We appreciate your business! Enjoy your new purchase!

October 08, 2023

Muy satisfechos y contentos con nuestra compra y la atención de John Reyes, fue paciente, amable y resolvió todas las dudas! More

by alebatres170328
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that both John Reyes and Jay Rim were able to offer assistance in regards to your purchase of a new truck. Thank you for allowing us to sell you a Tacoma! We appreciate your business! Enjoy your new truck!

October 07, 2023

Great service in and out of the waiting area in great amount of time; will recommend More

by PRETTYBENZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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