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Toyota of Hackensack
Hackensack, NJ
4,036 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,036 reviews
March 04, 2019
5 Stars all the way! I don't know what to say about Ana except for that she is AMAZING!! She made sure that my husband I were happy at all times and did everything to make I don't know what to say about Ana except for that she is AMAZING!! She made sure that my husband I were happy at all times and did everything to make sure we got something that was in our price range. I don't think I would go to anyone else but her when I want to either purchase or trade my car in. Thank you again Toyota and Ana. More
by DanielleM315
Employees Worked With
March 02, 2019
Amazing Experience! Great attitude super friendly and helpful, Ana did everything possible to get us the best deal with a great car. She was very attentive to our needs a Great attitude super friendly and helpful, Ana did everything possible to get us the best deal with a great car. She was very attentive to our needs and by far one of the most helpful sales person we've seen yet. More
by begazor
Employees Worked With
February 02, 2019
Excellent service Ana was helpful, kind, responsive to our needs, and efficient. We were in and out of the dealership with a new vehicle in under 2 hours and she quickl Ana was helpful, kind, responsive to our needs, and efficient. We were in and out of the dealership with a new vehicle in under 2 hours and she quickly got us the deal we were looking for. Truly a spectacular saleswoman! More
by Matassad1
Employees Worked With
January 19, 2019
Great Anna was the best salesperson, was very helpful and knowledgeable.Looking forward to going there again when lease is up on next vehicle in the few yea Anna was the best salesperson, was very helpful and knowledgeable.Looking forward to going there again when lease is up on next vehicle in the few years. More
by Fishhead
Employees Worked With
January 17, 2019
amazing service Ana helped us with the process and answered all our questions which overall made the process very simple. We have gone to other dealers before and the Ana helped us with the process and answered all our questions which overall made the process very simple. We have gone to other dealers before and they always make the process very complicated. Ana was able to give us all the information we needed and in the end we were very happy with our new car. More
by juliemoya
Employees Worked With
January 14, 2019
Best experience with the best people I was nervous about working with a dealership in order to meet the need I had of a new car to replace my 2010 Toyota. I was met by a very personable I was nervous about working with a dealership in order to meet the need I had of a new car to replace my 2010 Toyota. I was met by a very personable and knowledgeable salesperson who put my fears to rest. She was able to help me make the best decision to start out the new year! I'm so pleased with the 2019 upgrade and the service I received by both Ana and Edwin. More
by Katkam
January 09, 2019
HONEST AND RESPECT Walter is a very respectful & professional sales rep I would recommend to all , also my husband and I are thinking to get another car as soon as we pa Walter is a very respectful & professional sales rep I would recommend to all , also my husband and I are thinking to get another car as soon as we pay the rav 4 we recently got. More
by Iraisa
Employees Worked With
Walter Chacon
January 05, 2019
Bad new car My car had a problem with the brakes, they tried to fix it around 10 times and the problem still there. Last time they said it was my fault because ho My car had a problem with the brakes, they tried to fix it around 10 times and the problem still there. Last time they said it was my fault because how I drive which is weird because I never had a problem with any new car I had. So now warranty is gone and I have to pay to fix my new car. Plus after the last time they fixed it a new noise came from the suspension. Worst buy ever. More
by Cbriangarcia
Employees Worked With
Juan Caraballo
December 31, 2018
My sales representative My sales representative, Walter, is a very exceptional and excellent staff. He took take care of everything, not only what I needed, but also hat I fo My sales representative, Walter, is a very exceptional and excellent staff. He took take care of everything, not only what I needed, but also hat I forgot to ask. I was happy and thankful for his service and I will come back with my friends whenever they need to find cars. Thank you, again. More
by Kkiyoung
December 28, 2018
Most honest Walter was very honest, friendly, respectful and clear; he did everything to give us the best deal. The entire transaction was very smooth. I would de Walter was very honest, friendly, respectful and clear; he did everything to give us the best deal. The entire transaction was very smooth. I would definitely recommend Walter to anyone. More
by Zoila1
