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Toyota of Hackensack
Hackensack, NJ
4,039 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,039 reviews
January 05, 2019
Bad new car My car had a problem with the brakes, they tried to fix it around 10 times and the problem still there. Last time they said it was my fault because ho My car had a problem with the brakes, they tried to fix it around 10 times and the problem still there. Last time they said it was my fault because how I drive which is weird because I never had a problem with any new car I had. So now warranty is gone and I have to pay to fix my new car. Plus after the last time they fixed it a new noise came from the suspension. Worst buy ever. More
by Cbriangarcia
Employees Worked With
Juan Caraballo
December 31, 2018
My sales representative My sales representative, Walter, is a very exceptional and excellent staff. He took take care of everything, not only what I needed, but also hat I fo My sales representative, Walter, is a very exceptional and excellent staff. He took take care of everything, not only what I needed, but also hat I forgot to ask. I was happy and thankful for his service and I will come back with my friends whenever they need to find cars. Thank you, again. More
by Kkiyoung
December 28, 2018
Most honest Walter was very honest, friendly, respectful and clear; he did everything to give us the best deal. The entire transaction was very smooth. I would de Walter was very honest, friendly, respectful and clear; he did everything to give us the best deal. The entire transaction was very smooth. I would definitely recommend Walter to anyone. More
by Zoila1
December 28, 2018
Tacoma Search Searched for a Tacoma on Internet. Mary Geeen was my initial contact. She stayed engaged throughout the sale. My sales consultant was Walter Chacon. H Searched for a Tacoma on Internet. Mary Geeen was my initial contact. She stayed engaged throughout the sale. My sales consultant was Walter Chacon. He is very professional, knows the product and worked to close the deal quickly and without any pressure or stress. His experience was absolutely fantastic. Walter, Mary and Steve were a pleasure to work with. Whether looking for a new or used car,I highly recommend Toyota of Hackensack and ask for Walter. More
by Les P
Employees Worked With
Steve Escobar, Walter Chacon, Mary Green
December 23, 2018
New Car Ana is very knowledgeable and this helped me make a positive decision, I had a tough choice to make and Ana was right on point to help me make that ch Ana is very knowledgeable and this helped me make a positive decision, I had a tough choice to make and Ana was right on point to help me make that choice. Thank you Ana and I would highly recommend any one buying go see Ana. More
by AGame21
Employees Worked With
December 23, 2018
2019 4Runner Purchase I knew exactly what I was looking for but didn't have high hopes of speaking to a salesperson who didn't have the high-pressure sales tactic (which is I knew exactly what I was looking for but didn't have high hopes of speaking to a salesperson who didn't have the high-pressure sales tactic (which is a total turn-off to most). But from the moment Walter introduced himself, I knew right away that he wasn't one of them. He was very professional, patient with all of my questions, very knowledgeable about what I wanted and made the transaction very easy and smooth. Even with my bank's subpar funding service, Walter did everything he could to make sure the deal closed as scheduled on 12/19. I am a first-time customer at this dealership but would highly recommend it to anyone looking to buy and will be back to Walter for my future purchases. Thanks very much, Walter! More
by Jeanne K
Employees Worked With
Walter Chacon
December 21, 2018
Amazing! Walter chacon did an amazing job! He is very professional and very knowledgeable. I am happy for my New Toyota Corolla. This is my 3rd Car at Toyota H Walter chacon did an amazing job! He is very professional and very knowledgeable. I am happy for my New Toyota Corolla. This is my 3rd Car at Toyota Hackensack. I will recommend and soon to get a new deal. More
by Neil
Employees Worked With
Walter Chacon
December 17, 2018
Ana is great! Ana was very helpful throughout the process of picking out my new car and i couldn't of been more thankful! She explained everything thoroughly and ev Ana was very helpful throughout the process of picking out my new car and i couldn't of been more thankful! She explained everything thoroughly and even made the decision a little bit easier for me since i was clearly a little panicky lol. She is definitely good at what she does and i'd recommend her to anyone looking to get a car! More
by cyearwood121
Employees Worked With
December 17, 2018
Excellent I certainly appreciate Walter’s help, this is the second time that I am buying a car with him. I highly recommend WALTER. Thanks Toyota-of-Hackensac I certainly appreciate Walter’s help, this is the second time that I am buying a car with him. I highly recommend WALTER. Thanks Toyota-of-Hackensack More
by walter1219
Employees Worked With
Walter Chacon
November 17, 2018
New car Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her customer service was very good. I'm very happy with her service. More
by Glenys17
Employees Worked With
