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Toyota of Hackensack
Hackensack, NJ
4,069 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,069 reviews
July 24, 2018
Great friendly service Great customer service from the beginning when I called to the time I left , they have a drop off and pick up service that I loved save me a lot of t Great customer service from the beginning when I called to the time I left , they have a drop off and pick up service that I loved save me a lot of time More
by Sam 2275
Employees Worked With
Joe h
July 23, 2018
Olga was the best Olga was my service advisor and she was extremely knowledgeable not only what was to be done on my vehicle but other areas out of her job description. Olga was my service advisor and she was extremely knowledgeable not only what was to be done on my vehicle but other areas out of her job description. Such as I had questions regarding extended warranty, etc and she provided everything bit of information I needed. I have beef going to this dealership to have my car checked out for several years now. Olga reminded me why I go there. Thanks. More
by Mito@26159
Employees Worked With
Olga Granda
July 22, 2018
Highlander Purchase The buying experience could not have been better. Excellent eye to detail from all individuals that were part of the process. Dennis was great in sho The buying experience could not have been better. Excellent eye to detail from all individuals that were part of the process. Dennis was great in showing us all the features of the car. More
by psillari
July 18, 2018
Great deal and excellent customer service There are many Toyota dealerships in the area where I live. My husband and I visited several of them. We also dealt with several Toyota dealerships o There are many Toyota dealerships in the area where I live. My husband and I visited several of them. We also dealt with several Toyota dealerships online. We met our customer service representative from Hackensack Toyota through an online experience. Well the person with whom we spoke online was not our actual sales person, both he And the actual sales person were very accommodating and made our experience pleasant More
by Debbie C
July 16, 2018
Smooth and painless This is our 5th repeat car with Walter C and he makes buying a Toyota a pleasant experience. Not pushy or aggressive just very helpful. This is our 5th repeat car with Walter C and he makes buying a Toyota a pleasant experience. Not pushy or aggressive just very helpful. More
by Diane Velasco 1951
Employees Worked With
Steve in Finance , Walter Chacon, Dennis Donayre
July 15, 2018
Most people were nice. Sales person was nice and service. About the car and it’s features was explained for my new car very well. I understood everything quickly. Sales person was nice and service. About the car and it’s features was explained for my new car very well. I understood everything quickly. More
by Ali123
Employees Worked With
Rose, Dennis Donayre
July 15, 2018
Friendly and knowledgeable The staff was friendly and answered all my questions and concerns without no hesitation, and for me that's plus. Have a good day folks. The staff was friendly and answered all my questions and concerns without no hesitation, and for me that's plus. Have a good day folks. More
by R. G.
Employees Worked With
Billy, Julian and Frank , Dennis Donayre
July 11, 2018
Worth the travel I checked out this dealership online with Certified Toyota. They were very quick to contact me after my initial email. All of my questions were answer I checked out this dealership online with Certified Toyota. They were very quick to contact me after my initial email. All of my questions were answered. I traveled an hour and a half to get to them but I was immediately greeted and assisted. After my test drive they worked with me to get a great deal. Two thumbs up! More
by Bcoop44
July 10, 2018
Very pleasant experience. Was in the market for a very specific vehicle (2018 4Runner TRD PRO) and dealer was extremely nice in helping me get said vehicle. Thank you, Toyota o Was in the market for a very specific vehicle (2018 4Runner TRD PRO) and dealer was extremely nice in helping me get said vehicle. Thank you, Toyota of Hackensack! More
by New 2018 4RunnerTRD PRO owner
Employees Worked With
Jim Loscalzo, Dan Beisswenger
July 09, 2018
Great place to shop I always have a good experience here! Ana was great. She made the process super easy and in my price range. I feel good about my purchase I always have a good experience here! Ana was great. She made the process super easy and in my price range. I feel good about my purchase More
by Mary
Employees Worked With
