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Toyota of Hackensack

Hackensack, NJ

4.5
4,049 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,049 reviews

February 24, 2018

Excellent Service Quality work and friendly staff. I would recommend this dealership to a friend or another family member. Only do the necessary work and are accurate More

by Mdm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 19, 2018

The only person to go to When I say "the only person to go to" I mean it. I've been dealing with Ana for years. I've delt with many sales people over the years but by far Ana More

by toyora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2018

2018 Toyota 4Runner Jay Rim & everyone at Toyota of Hackensack Treat you right . Jay will take time to answer all of your car buying questions . The Service Dept is top n More

by 4runner2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2018

Will Never Buy a Car from Someone other than Bill!!!! Sold us a 2018 4Runner. I hate dealerships and abhor when I have to buy a car because of the dealership experience. Bill was like talking about car More

by hmohammad
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coll
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2018

Very responsive Working on a deal with Mary. We lost sometime in the beginning due to the weekend and other issues. Will post another update after closing More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Green
January 31, 2018

HORRENDOUS BEWARE!!! I seriously think they have friends putting up phony reviews!!!! SERIOUSLY BEWARE!!!! They run your credit through 3 different credit More

by hmohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Feb 02, 2018 -

Toyota of Hackensack responded

Hi Mr. Mohammad, I would like to speak to you regarding your experience here. Could you please contact me at directly? Jay Rim 201-212-6925

January 29, 2018

Ana was Awesome! Ana helped myself and my husband with our new 2018 Toyota Corolla. We came in to shop and see what we could and could not afford, having just gotten m More

by shweetness99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2018

Maintenance on my vehicle I took my vehicle in for service and everybody was very pleasant and very helpful with me. I would definitely recommended service center. Thank you More

by Dealer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Jennings
January 24, 2018

Great service I test drove a 4Runner and left the dealership after I wanted to think about the deal that they worked hard to offer me. She was texting me letting me More

by CO Guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2018

Excellent service Always attentive to service requests and concerns. Waiting area very comfortable and clean. I liked your previous Polar coffee machine much better. Gr More

by Bluejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Latino
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