
Toyota of Hackensack
Hackensack, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,049 reviews
Excellent Service Quality work and friendly staff. I would recommend this dealership to a friend or another family member. Only do the necessary work and are accurate Quality work and friendly staff. I would recommend this dealership to a friend or another family member. Only do the necessary work and are accurate when estimating the time for completion of work More
The only person to go to When I say "the only person to go to" I mean it. I've been dealing with Ana for years. I've delt with many sales people over the years but by far Ana When I say "the only person to go to" I mean it. I've been dealing with Ana for years. I've delt with many sales people over the years but by far Ana has been the most honest and nicest person I have delt with. I actually can say I look forward to my new lease because of how easy and pleasant she makes it. I will continue to use and there's a reason she has a 5 star review. Not just by me but clearly many others. The reviews don't lie. More
2018 Toyota 4Runner Jay Rim & everyone at Toyota of Hackensack Treat you right . Jay will take time to answer all of your car buying questions . The Service Dept is top n Jay Rim & everyone at Toyota of Hackensack Treat you right . Jay will take time to answer all of your car buying questions . The Service Dept is top notch & corteous. Waiting area is very comfortable & has a section for little ones . Highly recommend this dealership . 2 Nd Toyota 4Runner from them . More
Will Never Buy a Car from Someone other than Bill!!!! Sold us a 2018 4Runner. I hate dealerships and abhor when I have to buy a car because of the dealership experience. Bill was like talking about car Sold us a 2018 4Runner. I hate dealerships and abhor when I have to buy a car because of the dealership experience. Bill was like talking about cars with a buddy. Did not pressure or oversale. Listened to everything we had to say, gave his honest opinions and did the best job ever in getting a deal. One month later we came back to trade in our Camry. Saw Bill and deal done immediately. We had a small issue with the 2nd vehicle, Bill and Mario took care of it and made ever effort to make sure we were satisfied. Never has a dealership went to great lengths after the sale of a car but Hackensack Toyota did. Makes me very comfortable to know they still value you after the deal is done. I will back to see Bill in July once my son gets his license. More
Very responsive Working on a deal with Mary. We lost sometime in the beginning due to the weekend and other issues. Will post another update after closing Working on a deal with Mary. We lost sometime in the beginning due to the weekend and other issues. Will post another update after closing More
HORRENDOUS BEWARE!!! I seriously think they have friends putting up phony reviews!!!! SERIOUSLY BEWARE!!!! They run your credit through 3 different credit BEWARE!!! I seriously think they have friends putting up phony reviews!!!! SERIOUSLY BEWARE!!!! They run your credit through 3 different creditors which will bring down your credit score tremendously. They do this without consent. I bought a certified RAV4 that I immediately noticed drivers chair was broken. They agreed to order the part and fix it. As they are driving the car out after purchase, I noticed a plug in one of the tires. Their response was too bad for me. YES, THEY CALL THUS CERTIFIED!!! I take the car to NY inspection and am told car needs brakes and totters. Once again, dealership says too bad for me. In addition, the stereo speaker goes complete out at times or the volume magically gets very low than suddenly very loud. Dealership sees no issue. But, while they were checking, managed to scratch the windshield from top to bottom and admitted it was not there when the car was brought in. Nick was supposed to call me a week ago in regards to replacing it. He's still looking for my number. More
Ana was Awesome! Ana helped myself and my husband with our new 2018 Toyota Corolla. We came in to shop and see what we could and could not afford, having just gotten m Ana helped myself and my husband with our new 2018 Toyota Corolla. We came in to shop and see what we could and could not afford, having just gotten married. Ana was professional, kind, and had us enjoying the entire experience! After two test drives, she gave us her honest opinion, that for our needs and affordability, the Corolla would be our best bet. Sure enough, we walked out with our new car a few hours later in the exact color I wanted. Thanks to her help, the entire process was so painless, which was appreciated considering this was my first experience with buying a new car. She didn't use any pressure or tactics on us, just genuine kindness and the wish to help find the right car for us. Thank you, Ana, for everything! More
Maintenance on my vehicle I took my vehicle in for service and everybody was very pleasant and very helpful with me. I would definitely recommended service center. Thank you I took my vehicle in for service and everybody was very pleasant and very helpful with me. I would definitely recommended service center. Thank you More
Great service I test drove a 4Runner and left the dealership after I wanted to think about the deal that they worked hard to offer me. She was texting me letting me I test drove a 4Runner and left the dealership after I wanted to think about the deal that they worked hard to offer me. She was texting me letting me know that there was someone else looking at the truck and that I’d better act if I wanted the car. I thought it was pressure tactics, but it was actually her trying to help me get the car and the deal that I wanted. We had a good laugh about that later on as I was signing paperwork and as she described her belief in a non-pressure sales technique. More
Excellent service Always attentive to service requests and concerns. Waiting area very comfortable and clean. I liked your previous Polar coffee machine much better. Gr Always attentive to service requests and concerns. Waiting area very comfortable and clean. I liked your previous Polar coffee machine much better. Greater varieties of drinks! More