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Toyota of Hackensack

Hackensack, NJ

4.5
4,049 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,049 reviews

September 24, 2017

Leasing my new 2017 Rav 4 My sales rep, Walter Chacon, was outstanding. He is extremely knowledgeable on all Toyota vehicles. He made sure that I had everything that I wanted i More

by Redtoni2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
Sep 26, 2017 -

Toyota of Hackensack responded

Thanks for this great review! I am so pleased to hear that you had an excellent experience with Walter. Your compliments will be passed along to him, and I hope that we can take care of you again soon!

September 08, 2017

Great Service Jay did a great job getting me a new highlander hybrid in the trim i needed and the color i wanted within two days, deal closed and everything finaliz More

by LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Toyota of Hackensack responded

Thanks for the great review!

September 07, 2017

Great deal Ana was very friendly and helpful. She took the time to speak with her manager to work out a deal, and the car I wound up leasing had more features th More

by Dark Passenger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Toyota of Hackensack responded

Thank you for the great review! I am so pleased to hear that you had an excellent experience with Ana. Your compliments will be passed along to her, and I hope that we can take care of you again soon!

September 03, 2017

Best car buying experience ever!! I just wanted to take a moment to thank everyone at Hackensack Toyota for getting us into a car with no hassle, Especially Anna who worked with us thr More

by E&B2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Toyota of Hackensack responded

Thank you so much for the fantastic review! I will be sure to pass along your compliments to Anna, and am happy to hear that she was so instrumental in your buying process. Enjoy your new vehicle, and be sure to come see us again soon!

August 31, 2017

Amazing service from Armando at Toyota of Hackensack! Armando did such an amazing job that I walked out with my new car on the same day when I was certain I was not ready to buy. He was very knowledgeable More

by G.Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Morell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Toyota of Hackensack responded

Thank you so much for the great review! I am happy to hear that Armando provided you with such excellent customer service and helped you to find your dream car. Enjoy your vehicle, and be sure to come see us again soon!

August 30, 2017

JAY RIM IS THE GUY YOU NEED TO ASK FOR Three words: Mr. Jay Rim. Toyota of Hackensack's Best Sales Representative. I just would like to say that Jay was very helpful and courteous with the More

by Toyota hack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Toyota of Hackensack responded

Thank you so much for the kind words regarding Jay, and an awesome review! I will be sure to pass along your compliments to him, and am happy to hear he was so helpful in your buying experience. Thank you for taking the time to leave a review, and we hope to see you again soon!

August 29, 2017

My experience with Toyota 2017 As you know lam doing business with Toyota for almost 14 years. So l lam part of toyota. Family. That is the reason why l go back every 3 year . Ana More

by Leo1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Sep 06, 2017 -

Toyota of Hackensack responded

Leo, I am so happy to hear about your continued connection to the Toyota family. We are so happy to serve you, and look forward to seeing you again in the near future!

August 28, 2017

Wonderful Experience We had an exceptional experience. Buying or leasing a car is sometimes not an easy task, but these folks made it just like hitting the EASY button. More

by Kahuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Belotti
Aug 28, 2017 -

Toyota of Hackensack responded

Thank you for the excellent, five-star review! Come back to see us again soon!

August 27, 2017

Prius Good experience. Straight forward and efficient. No surprises. I still don't understand why I had to pay some fees but price was still competitive More

by Goat33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon, Mike Quinones
Aug 28, 2017 -

Toyota of Hackensack responded

Thank you for the great review! Please enjoy your new vehicle!

August 26, 2017

Very personable, they made it very easy,and stress free Mikhael is the best! We had him three years ago and was very happy to see him there again! He made the process quick and stress free, he is wonderfu More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Barbosa, Mikhael Mikhael, Mike Quinones
Aug 28, 2017 -

Toyota of Hackensack responded

Julie, thank you for the wonderful review! I am pleased that you were satisfied with your experience, and hope you enjoy your new vehicle!

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