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Toyota of Hackensack

Hackensack, NJ

4.5
4,046 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,046 reviews

July 17, 2017

Excellent experience in purchasing a new Toyota My wife and I recently purchased a new Toyota at Toyota , Hackensack. Our Sales Associate, Jay Rim, was professional, knowledgeable and extremely poli More

by Tony 6659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Rosen, Salvatore Musarra
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the excellent review! I will be sure to let our staff know to keep up the good work. Enjoy your new Toyota!

July 15, 2017

great customer service Our sales rep was very patient with us and explained everything to us also everyone else helped us in a very kind way, i like that they all met my exp More

by Edumendezn24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon, Mike Quinones
Jul 17, 2017 -

Toyota of Hackensack responded

Thank you for taking the time to leave a great review! We are pleased to know that we were able to meet your expectations. Let us know if there is anything else we can help you with!

July 15, 2017

2017 Highlander XLE Jay is an awesome car salesman! He takes the time to understand your needs and addresses all your concerns without the typical pushy sales pitch. Init More

by Lou220
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in finance and Gred Diaz Allstate rep, Mike Quinones
Jul 24, 2017 -

Toyota of Hackensack responded

Thank you for the excellent review of your experience! I am pleased to hear that you enjoyed working with Jay and the rest of our staff, and hope you enjoy your new Highlander!

July 14, 2017

Amazing experience!!! Everyone we dealt with was extremely professional and polite. We had a fantastic experience. Paulo, Freddie and Mike Quinones were fantastic. I'll More

by Tpmumbles2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Jul 17, 2017 -

Toyota of Hackensack responded

Thank you for the 5-star review! Happy to hear about your amazing experience, and we appreciate your kind words about our staff members! Hope to have you back again soon!

July 10, 2017

Friendly, professional service Ron is an excellent agent, very patient and helpful. Mike gave us very detailed explanation on all features of our new car. We are very happy and glad More

by Himmelblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Belotti, Mike Quinones
Jul 11, 2017 -

Toyota of Hackensack responded

Thank you for the great, five-star review! I am pleased to hear that you were happy with your experience with Mike. Enjoy your new vehicle!

July 09, 2017

Ron Belloti was a wonderful sales person.He was Professional As soon as I walked into the showroom, I was promotly greeted and assisted. Ron belotti was extremely knowledgeable and very helpful with price and More

by Prabhu Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Belotti
Jul 10, 2017 -

Toyota of Hackensack responded

Thank you so much for taking the time to leave such a great review! I will be sure to pass along your compliments to Ron, and am happy to hear that he was able to provide you with such excellent customer service. Thanks again for the review, and enjoy your new vehicle!

July 08, 2017

Fair price Was attended to promptly , and pleasant test test drive.Came with intentions of purchasing and not having to stress over the haggling of getting the p More

by Toyota Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Alvarado, Mike Quinones
Jul 10, 2017 -

Toyota of Hackensack responded

Thank you for taking the time to leave such a detailed review of your experience with our dealership. I will be sure to pass along your compliments to Mike, and am happy to hear that he was able to help get you in the perfect truck. I am sorry to hear that you experienced long wait times. please do not hesitate to contact our dealership to speak further on the experience. Thanks again for the review, and enjoy your new vehicle!

July 08, 2017

Efficient Our experiece with Toyota of Hackensack has always been so painless. We are always greeted with professionalism. We go in knowing what we are willing More

by Joan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Quinones
Jul 10, 2017 -

Toyota of Hackensack responded

Joan, thank you for the five-star review! I am happy to hear that our team has been able to provide you with excellent service time and time again. Thanks again for the review, and be sure to come see us again soon!

July 08, 2017

Just terrific from beginning to end The service you receive is top notch. They really try to assist you to meet your needs. Particular shout outs to Cedric Hopson, Mikhael Mikhael and More

by Tmart201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Hopson, Mikhael Mikhael, Mike Quinones
Jul 10, 2017 -

Toyota of Hackensack responded

Thank you so much for the five-stars and compliments to our team!

July 08, 2017

Satisfied customer The purchasing and financial paperwork was quick and efficient. Roberto was a great and honest salesman. Mike Quinones went over and explained all the More

by Eromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Brito, Mike Quinones
Jul 10, 2017 -

Toyota of Hackensack responded

Thank you so much for the great review! I am happy to hear that our team was able to provide you with a quick and efficient buying experience.

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