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Toyota of Hackensack
Hackensack, NJ
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,999 reviews
March 13, 2024
Diane was very nice and helpful. She reassured me when I felt antsy and nervous about buying a new car. She reassured me when I felt antsy and nervous about buying a new car. More
by LINDSAYHASHIMOTO
Verified CustomerEmployees Worked With
March 12, 2024
Service department was fine. Issue I had with parts department. Wanted to return unopened bottle of transmission fluid and was refused. Even had my receipt. Long time service cus Issue I had with parts department. Wanted to return unopened bottle of transmission fluid and was refused. Even had my receipt. Long time service customer. More
by JOHNMAIMONE
Employees Worked With
March 11, 2024
Marissa was great and super helpful. As usual, I had a good experience at Toyota of hackensack. As usual, I had a good experience at Toyota of hackensack. More
by ALEMAN.AWI
Employees Worked With
March 11, 2024
Muy diligentes, atentos y responsables frente a cualquier queja. Me siento muy satisfecha. Lo recomendare queja. Me siento muy satisfecha. Lo recomendare More
by GLORITAEAT
Employees Worked With
March 08, 2024
Simple oil change took way too long (almost two hours) and my truck was returned to me with mud on the front carpet, floor mat, door bottom and door sill. This was my first service and I was not impresse and my truck was returned to me with mud on the front carpet, floor mat, door bottom and door sill. This was my first service and I was not impressed at all with it. More
by BDMPDM
Employees Worked With
March 07, 2024
Billy Coll was my salesman. Very helpful courteous and explained every Very well. Everyone I dealt with— insurance and finance were helpful and also explained things to me very Very helpful courteous and explained every Very well. Everyone I dealt with— insurance and finance were helpful and also explained things to me very well. More
by HUNCKP4
March 06, 2024
I couldn’t be happier with my experience. Jeff, my salesperson, impressed me with his transparency, and patience.He provided me with all the necessary information, followed up without pressur Jeff, my salesperson, impressed me with his transparency, and patience.He provided me with all the necessary information, followed up without pressuring me and was refreshingly honest throughout the entire process. A special shout out to Abby, who efficiently handled all the paperwork during pickup and took the time to walk me through the car’s features, including how to connect my phone to Apple CarPlay. Her patience and courtesy were greatly appreciated. Overall, my experience at Toyota of Hackensack was exceptional, and I highly recommend them to anyone in the market for a Toyota. Their professionalism, transparency, and dedication to customer satisfaction truly set them apart. More
by elliotara1
