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Toyota of Hackensack

Hackensack, NJ

4.5
4,001 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,001 reviews

February 21, 2024

Staff is really good, everyone treated me nicely and got things done, great service overall More

by AMANTHIND.7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

I have had two buying experiences with Toyota of Hackensack. On both occasions I had the pleasure of working with Jay Rim. I recalled Jay's unique and helpful approach when I purchased a late mode More

by Adam Weiner
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Luna
February 20, 2024

experience was satisfactory; however, i do not like the open concept set up where everyone can hear your business and the sale associates are darting from one place to another. More

by ADELINNYPLAZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan from finance was efficient and helpful.
February 20, 2024

Great experience. Paul had good communication skills. Everyone was very friendly and nice to us More

by marcia.bronsnick
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Excellent service. ..no complaints. I always feel my car is in good hands every time I bring it in for maintenance and service. More

by ARVIN.CONCEPCION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
February 19, 2024

Wonderful team. Wonderful service. Paul was so helpful and really made it easy to shop for and select a car. His help was so valuable and made the entire experience More

by MERCEDES.M.MATIAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Been customer from before. Glad to see a lot of workers to do service. I like how you provide jobs to a lot of people More

by EPIONELLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Good service. Good people. Good cats. Cars. Not cats. Not that cats aren’t good. More

by RICHALEXESQUIRE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Sheckler
February 18, 2024

Worst of all they are forcing me to take a car I don’t want and they are not going by the contract which clearly says I have 60 days to return the vehicle More

by ROSARIOGABRIELR41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
February 18, 2024

The ability to get the car you want is great, they offer flexibilty to work with you; however, I didn't like the fact that they try to attach you by signing the forms prior to get the plans, prices and/or h More

by chapinleno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Caraballo
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