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Toyota of Hackensack

Hackensack, NJ

4.5
4,002 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,002 reviews

February 10, 2024

Excellent service, staff was courteous and professional. I wanted to look into a RAV4, unfortunately sales department was not around. More

by MLC075
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Very easy and smooth transaction, only thing was the residual after the lease ends changed in value as was not happy about it when I signed final paperwork More

by DAVID.VELASQUEZNY
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Recommend Dealer
Yes
Employees Worked With
Catherine Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Efficient - courteous - friendly ! A + ! My favorite dealership - all the time However this 15 word minimum is annoying More

by LOIS0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Great always from start to finish Everyone I dealt with was professional with top notch customer service More

by RPICARDI
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Yes
Employees Worked With
Joe H, Maria
February 08, 2024

Dealership is great first time repair not great. Weren't so friendly. A little rude More

by SLUSHPUPPY069
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Yes
Employees Worked With
Mario Puentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

red light still lit up on my dashboard. Don't believe my tires were tested,rotated etc.''Otherwise all was ok, but expensive. More

by BNGREALTOR
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Recommend Dealer
Yes
Employees Worked With
joseph huncken
February 05, 2024

My service was explained to me in detail, I was treated With courtesy And wait time was not too long More

by SUZANNA.BRYAN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

My sales person, Abigail, Luna was wonderful. She held my hand through the entire process and continues to be a resource for any questions I have! Unfortunately, I did not have the best experienc More

by Erinmariechung1
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Recommend Dealer
Yes
Employees Worked With
Abigail Luna
February 05, 2024

Diana, the sales agent was very helpful and professional. Would highly recommend Toyota of Hackensack. More

by JMULLINS2
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Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Very quick service. Got a good deal very quick. Was out with a new car within a few hours More

by pzale19
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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