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Toyota of Hackensack
Hackensack, NJ
4,042 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,042 reviews
September 02, 2023
Very great work on the car that’s why I give 5 stars. Communication needs improvement for updates. Communication needs improvement for updates. More
by JULIALDES
Verified CustomerEmployees Worked With
September 02, 2023
I always feel treated respectfully by Paulo and others at the dealership. I felt very good about this trade-in. Buying this car is as much about buying it from this dealership as it is buying the Toyota bran the dealership. I felt very good about this trade-in. Buying this car is as much about buying it from this dealership as it is buying the Toyota brand. More
by SceneSpieler
September 02, 2023
Always a pleasure to visit Toyota Hackensack for the past 6 years. Staff is always friendly, helpful and looking out for their customers. 6 years. Staff is always friendly, helpful and looking out for their customers. More
by Kimberly
August 31, 2023
Shopped around at a lot of dealerships. Miriam’s service was unmatched. She is great to work with and offered a great deal on the car I wanted. Will be referring all my friends and family. Miriam’s service was unmatched. She is great to work with and offered a great deal on the car I wanted. Will be referring all my friends and family. More
by Truffle
Employees Worked With
Miriam Shanken
August 30, 2023
The Service Department is excellent. Joe Huncken was the service advisor for my car. Each time I brought the car for maintenance, Joe knew exactly how to immediately diagnosis the item Joe Huncken was the service advisor for my car. Each time I brought the car for maintenance, Joe knew exactly how to immediately diagnosis the item and have the car properly repaired. My car was checked each time and had the proper maintenance done to it. I feel very confident driving my car because I know that it has been serviced properly. I had hit a deer and my headlight broke. Joe Huncken had the part in two days and had it repaired on a Saturday morning! Joe also suggested that I contact my insurance company to see if I can be reimbursed for the damage. My insurance company reimbursed me. This was thanks to Joe. I was reimbursed and every penny counts in today's world. More
by TONY4013
Employees Worked With
Joe Huncken 5 stars
August 30, 2023
The entire team was fabulous. Abby, and Jay went above and beyond to help me complete the transaction. I would highly recommend this dealership. They were fantastic. Abby, and Jay went above and beyond to help me complete the transaction. I would highly recommend this dealership. They were fantastic. More
by josiefisher56
