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Toyota of Hackensack
Hackensack, NJ
4,042 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,042 reviews
Verified Customer
August 20, 2023
This dealership was fair. It was clean and well-organized. It was appropriately staffed and well-managed. It was clean and well-organized. It was appropriately staffed and well-managed. More
by rubyducut
Employees Worked With
August 18, 2023
Miriam was great throughout. So was the rest of the team. Only push back is that I got stuck at dealer for almost two hours. Computers weee down I guess. Already recommended So was the rest of the team. Only push back is that I got stuck at dealer for almost two hours. Computers weee down I guess. Already recommended two folks to your dealership and Miriam More
by michaelboslet7
Employees Worked With
Miriam Shanken
August 18, 2023
Armando was excellent in securing the vehicle I wanted. Unfortunately,I noticed the passenger door was slightly damaged after I drove he car home. He had a valet pick up the car and dropped off a loaner c Unfortunately,I noticed the passenger door was slightly damaged after I drove he car home. He had a valet pick up the car and dropped off a loaner car the the next day. Not only did he have the service department fix the damage, but also added door guard! That's service and I value service and the details. Thanks Armando. More
by mcleedds
Employees Worked With
August 15, 2023
I had a wonderful buying experience with Jeff Canlas. He was very helpful with getting me the car and deal I wanted! I highly recommend others to buy cars from Jeff ! He was very helpful with getting me the car and deal I wanted! I highly recommend others to buy cars from Jeff ! More
by C.Hu
Employees Worked With
August 15, 2023
Jeff was very helpful & helped us out to get my first new car! Thank You! car! Thank You! More
by chris d
Employees Worked With
August 14, 2023
I had a great experience with Jeff, He was so helpful and very professional. TY very professional. TY More
by omaresquivel1982
Employees Worked With
August 12, 2023
My friend bought a 2015 Toyota from this dealer and in approximately 3 weeks later every time it rained water started coming through the roof into the car damaging my seats . Soon after i took my car back approximately 3 weeks later every time it rained water started coming through the roof into the car damaging my seats . Soon after i took my car back to the dealership to complained and fix the problem.The dealership open up the inside of my car and uninstalled the soon roof, Did a check up and put the pieces back together and stated the problem was fixed. 3 Days later it rained and the same problem happened. I called the dealership and complained and they tried to charge me money to do another check up. Very bad experience with this dealer i will look for 3rd party help this dealer is not trusted. More
by RAFAELBATISTA1624
Employees Worked With
