Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,032 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,032 reviews
July 02, 2023
Workers don’t care about jobs : we lost two tire air covers, nobody tell us after I drive car back home covers, nobody tell us after I drive car back home More
by chuchichen10
Verified Customer
July 02, 2023
Always polite when I go but it is kinda of busy but I’m sure it’s because they have good service sure it’s because they have good service More
by MIKEJG4290
July 01, 2023
There is nothing special to report about this dealer office. As a matter of fact, this office was not willing to cut me deal despite I was paying upfront. office. As a matter of fact, this office was not willing to cut me deal despite I was paying upfront. More
by Sue
Employees Worked With
Mark
June 30, 2023
Miriam was simply terrific! Efficient, thoughtful, knowledgeable, friendly, supportive, swift - we bought a new Camry, traded in our old one and drove home in the new car - all Efficient, thoughtful, knowledgeable, friendly, supportive, swift - we bought a new Camry, traded in our old one and drove home in the new car - all within 3 hours: unheard of! We will certainly highly recommend Miriam and Hackensack to anyone we know who is looking for a car. More
by Norsansam
Employees Worked With
Miriam Shanken
June 29, 2023
My whole family buys cars from Miriam so we went to her when our lease was over. She got us into a highlander that fit our budget and got us the color we wanted. when our lease was over. She got us into a highlander that fit our budget and got us the color we wanted. More
by Princess
Employees Worked With
Miriam Shanken
June 29, 2023
I had a great experience at Toyota of Hackensack. Miriam was very skilled and helpful and made everything go smoothly. I recommend buying a car here, especially with Miriam, I would definitely do so Miriam was very skilled and helpful and made everything go smoothly. I recommend buying a car here, especially with Miriam, I would definitely do so again. More
by Grace Ryan
Employees Worked With
Miriam Shanken
June 29, 2023
Miriam was a huge help when leasing my new vehicle. She made the experience easy and she seemed very trustworthy. I actually feel like the deal she offered was a win win for both mused and the dealersh She made the experience easy and she seemed very trustworthy. I actually feel like the deal she offered was a win win for both mused and the dealership. That is rare these days. Afterward, Miriam checked in with me to help with any questions I had. I truly thank her for a great experience. More
by jasperjustin
Employees Worked With
Miriam Shanken
June 28, 2023
An hour and half for inspections and tire rotation *without* an oil change *with* an appointment seems a bit long. otherwise polite service and potential to develop into great service. *without* an oil change *with* an appointment seems a bit long. otherwise polite service and potential to develop into great service. More
by rtama
June 28, 2023
Great service very competent I will recommended with my friends. Looking forwards for anther goo and great service. Good job friends. Looking forwards for anther goo and great service. Good job More
by SONDRELONG
Employees Worked With
June 27, 2023
It did seem like the dealership was busy, but I do wish it would’ve went a little quicker. For the most part, it was a good experience. it would’ve went a little quicker. For the most part, it was a good experience. More
by fiorentini
Employees Worked With
