Toyota of Hackensack - Service Center

Excellent service especially Louis, very kind and professional. Impeccable service, and quick, I recommend widely. professional. Impeccable service, and quick, I recommend widely. More

There was confusion checking in our car. The incorrect mileage was listed. We called the representative we dealt with -- Christo Escalante -- twice the next day to ask that records be changed to reflect mileage was listed. We called the representative we dealt with -- Christo Escalante -- twice the next day to ask that records be changed to reflect the correct mileage, but received no call back. This is not the customer service we've come to expect from Toyota of Hackensack. More

Courteous, friendly time estimates correct. Could do better answering what one part of the service was. better answering what one part of the service was. More

The staff at Toyota Hackensack are always friendly, helpful, and efficient. Have never had a bad experience there. helpful, and efficient. Have never had a bad experience there. More

They don’t explain everything what I need to know about the service on my car. the service on my car. More

These people are efficient and professional. We're big fans of the service manager and our sales guy, Armando. fans of the service manager and our sales guy, Armando. More

Great service overall ,quick and easy. My car was bought in for maintenance they took care of everything in a timely manner. Thank you to all in the service department. in for maintenance they took care of everything in a timely manner. Thank you to all in the service department. More

I wish the seats in the waiting room were more comfortable. Long waits become tedious. comfortable. Long waits become tedious. More

I have bought 3 new hybrids at this dealership. They are trouble-free but whenever I have routine maintenance, I would not think of going any place else. Every thing about this service department is first trouble-free but whenever I have routine maintenance, I would not think of going any place else. Every thing about this service department is first rate. Confidence and peace of mind is what I expect and am never disappointed. More

Excellent, honest service. I appreciate Joe Huncken, my usual service rep. Easy to set up appointments usual service rep. Easy to set up appointments More