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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews

1,807 Reviews of Toyota of Hackensack - Service Center

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November 11, 2021

There was an oil leak on my car because they did not capped it well after changing the oil. More

by HIGLESIAS305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
November 11, 2021

They are very professional and well experience people. They understand that what we need. Thank you More

by SARAHMEHBOOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

They were nice and patient. Appreciated the free tea and waiting room was comfortable. Thanks More

by NHUDA81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your visit to the service department was comfortable. Thank you for your business!

November 10, 2021

the service was great and they were very professional and to the point!!!! will come back More

by msmith1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul
November 08, 2021

Great as always. Service is efficient. And the people there are always nice. See you in the next visit. More

by ERICK7648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Nov 09, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was efficient. We appreciate your business! We look forward to having you service with us again!

November 05, 2021

Benn doing business with Toyota of Hackensack for many years. I am always treated like a king by the staff. The service Department is Excellent ++ And the repairs and checks that they do are on the money More

by MRKELSO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Sisakova
Nov 09, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you have been a long time customer of our service department! We appreciate your business! Thank you for servicing with us!

November 05, 2021

I have been a client for over 17 years toyota of Hackensack has always maintained the highest level of service. I could not be happier. Would not go anywhere else More

by MAYRENING_REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We really appreciate that you have been a client of the dealership for over 17 years! We appreciate that you chose us for your vehicle needs. Thank you for your business!

November 05, 2021

Bad customer service, I call the dealer for information about my car, no answer. And then no one call me back More

by AFG_1710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paulo Almeida
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

I am very happy dealing with Susanna she is very dedicated and very helpful in answering my questions. I go without appointment and they always take care my problem even though I have to wait few h More

by MIRIAMAMELIA15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
Nov 11, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you experience with Susanna in our service department was helpful! Thank you for choosing us for service! We appreciate your business!

November 01, 2021

I had a very good experience and will continue to recommend and come to this dealership for all my car needs. More

by EM_FLOR
Customer Service
Recommend Dealer
Yes
Employees Worked With
Louis from service representative
Nov 09, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We appreciate that you had a good experience with Louis from our Service Department! We appreciate your business! Thank you for servicing with us!

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