Toyota of Hackensack - Service Center

Usually personal is very polite and professional. My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and My husband took the car in and he felt the service personnel needs better interpersonal skills. The service staff gave him the incorrect receipt and didn’t apologize. Maybe he was distracted. Overall your dealer ship has always been a great experience. Thank you’ More

Waited two and half hours for an oil change. The service advisors didn't know who i was, where my car was or what service I had. The service advisors didn't know who i was, where my car was or what service I had. More

The dealership is great. Customers are well been treated with dignity and respect. I recommend my family members to visit the Toyota of Hackensack for any repair services. Th Customers are well been treated with dignity and respect. I recommend my family members to visit the Toyota of Hackensack for any repair services. The quality of the work performed was outstanding. More

Excellent service and great customer service I really appreciate your help. Thank you I recommend appreciate your help. Thank you I recommend More

I waited from 9:40 to past 2:00 PM to have simple service (oil change-not needed for another 3,000 miles), cabin filter changed, battery replaced in fob, and they did not discover problem I identified with p (oil change-not needed for another 3,000 miles), cabin filter changed, battery replaced in fob, and they did not discover problem I identified with panel below door which is obvious. When I got home, I saw an email with a 20% discount on the change of filter, which was never offered to me. I did not deal with Bob Giordano. Under would you recommend this service center two options were forks and no. Ridiculous. Would not send the comment when I selected no. More

Glad my cat’s headlight was fixed quickly and effectively at a fair price. Service team was very friendly, as always. at a fair price. Service team was very friendly, as always. More

Made my appt online for my55k checkup, Oli change , rotation of tires all handled quickly and professionally, Well run dealership. Thank you again rotation of tires all handled quickly and professionally, Well run dealership. Thank you again More

Estoy muy agradecido por esta excelente atención que me dieron en la Toyota de Hackensack el personal con quienes sostuve un contacto son muy amables en todo el sentido de la palabra gracias dieron en la Toyota de Hackensack el personal con quienes sostuve un contacto son muy amables en todo el sentido de la palabra gracias More

Very organized. The service was efficient and fast, I have no complains!! I will recommend. The service was efficient and fast, I have no complains!! I will recommend. More