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Toyota of Hackensack - Service Center
Hackensack, NJ
1,834 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,834 Reviews of Toyota of Hackensack - Service Center
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May 31, 2020
I'm so very happy with the garage service itself and the customer service as well. Stephanie kept me updated during the entire process. I'm very happy I was assigned to a knowledgeable agent. Thank you Ste customer service as well. Stephanie kept me updated during the entire process. I'm very happy I was assigned to a knowledgeable agent. Thank you Stephanie!!! Thanks TOYOTA. More
by DRASAGEP1
Verified CustomerEmployees Worked With
Stephanie Apgar, for her 5 stars!
May 31, 2020
They are excellent,i will recommend them to anyone,i will always do my service there,thanks for your service especially The service advices they are the best always do my service there,thanks for your service especially The service advices they are the best More
by ALEXBOATENG29
Employees Worked With
Walter
May 30, 2020
excellent service and very professional They are very professional and have excellent service. They explain everything so I understand what is going on with my car. Everyone is very nice in They are very professional and have excellent service. They explain everything so I understand what is going on with my car. Everyone is very nice in the service department. More
by OREO8MATRIX
Employees Worked With
Tyrone
May 28, 2020
We've bought 3 new Hybrids here Over 15 years this has been our only place to use for service. Our hybrids and their advanced technology features have been totally reliable but if w Over 15 years this has been our only place to use for service. Our hybrids and their advanced technology features have been totally reliable but if we were to have a problem this would where it would get solved. More
by Richard
Employees Worked With
Fabulous Service team
May 27, 2020
Excellent I was happily surprised with my scheduled maintenance appointment. I always like to have the car serviced where it was purchased. This time besides I was happily surprised with my scheduled maintenance appointment. I always like to have the car serviced where it was purchased. This time besides having regular maintenance, I requested pick up and delivery too. I felt as if an added luxury took was added to my service. I received a call that service was on the way to pick up my car. The Toyota men arrived 'ON TIME' and returned the car when they were finished. (I care for my 95 yr old Mom, I don't like to leave her alone too long. This time I was able to get service on my car and not worry about it) Sincere thanks to 'The Best Service for Toyota of Hackensack. More
by BEADINGBONNIE
Employees Worked With
Miah Feliciano, Drew Wise
May 25, 2020
Prompt and timely service with responsible virus contact distancing in the customer waiting area for waiting customers ! Long time customer! Always satisfied with your personal customer service distancing in the customer waiting area for waiting customers ! Long time customer! Always satisfied with your personal customer service More
by NELSONJULY1
May 24, 2020
Excellent Maintenance Service I purchased my 2020 4Runner here and had a great experience, no hard sell or pressure. Since then, I've brought my SUV here for maintenance service (v I purchased my 2020 4Runner here and had a great experience, no hard sell or pressure. Since then, I've brought my SUV here for maintenance service (versus to a location closer to me in Edgewater) and have had nothing but professional, friendly, attentive service. Last weekend right after a regular maintenance service, I drove over wet asphalt which was unmarked. Stephanie, my awesome service advisor, said to bring my SUV back to the dealership to see what they could do. They got most of the thick asphalt off my ties and made recommendations along with suggestions for what to watch out for. They are so helpful here, both sales and service. I wouldn't hesitate to recommend this dealership to anyone who is in the market to buy, lease or have their car serviced! More
by Jeanne K
Employees Worked With
Stephanie Apgar
May 23, 2020
Excellent Service They were efficient, punctual and friendly. The best part is that pick up and drop service they provide to customers within a 5 mile radius. They were efficient, punctual and friendly. The best part is that pick up and drop service they provide to customers within a 5 mile radius. More
by CDILORENZO0
Employees Worked With
May 22, 2020
4th Complimentary ToyotaCare Service The team and staff at Toyota of Hackensack are always professional, courteous, friendly and helpful. During the Pandemic, the location was clean and s The team and staff at Toyota of Hackensack are always professional, courteous, friendly and helpful. During the Pandemic, the location was clean and spotless. I felt safe in the environment and everyone was able to handle my needs quickly. More
by TomWomg
May 21, 2020
As always, excellent service, including knowledgeable, courteous and helpful staff. With the recent Covid 19 it was good to see precautions being taken during service. courteous and helpful staff. With the recent Covid 19 it was good to see precautions being taken during service. More
by TONYACUBBY
Employees Worked With
Service Dept Staff - 5??
