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Toyota of Hackensack - Service Center

Hackensack, NJ

4.3
1,807 Reviews

1,807 Reviews of Toyota of Hackensack - Service Center

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December 25, 2022

good service , exellent , reliable , good team , start in checked in the Car ...then in the customer service...then in service agent...then in waiting Area ...after an hour the Car Check up Sevice is Done... More

by Armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

Went for service. Received an estimate that was 2x more than it should have been. Paid 180 dollars for them.to look at it. Went elsewhere and paid the correct price. More

by Ronsoffice
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

I order parts and then cancel my order they charge me 20%. That is Nt good More

by Nasirdastagir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

The staff was extremely professional in setting up an appointment and handling my problem ok More

by KARPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Good and friendly customer service staff On time and professional service Good coffee in the waiting room. More

by VRGYAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGEL ALVAREZ
December 20, 2022

Been a client there for mor than a year . Had to come twice because they did a break job and 2 days after the breaks started making a noise brought my car in with the promise that it was gonna More

by Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime O'Neill
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2022

They have an extremely knowledgeable and kind staff whose goal is to give best service 😁. They are very helpful in answering all questions and even giving more helpful information. 😁👍. They are extremely More

by fran_lombardi@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

Great service. Did a great job, very fast and the service advisor went over everything they did. More

by SAWMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

They took me as an emergency since my tire pressure indicator light was on. I need immediate help. More

by EXPLOREREP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

Courteous welcome. Honest and accurate estimate of time it would take. Good WiFi I’m waiting area. Did not have appointment More

by Dont share my info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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