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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,619 Reviews

2,619 Reviews of Toyota of Hollywood - Service Center

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August 24, 2024

Excellent service, from beginning to end. First young lady that checked me in was very nice. She smiled and was helpful. Drew is fantastic as always More

by SUEPARKER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew ( service)
Aug 26, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're delighted to hear that our team at Toyota of Hollywood provided excellent service from start to finish. We'll be sure to pass along your compliments!

August 24, 2024

I have been coming to this dealership for past 7years and I have no regrets. Isaiah is an exceptional person with great customer service attributes which supersedes my expectations. More

by CANDYMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Toyota of Hollywood FL responded

Thank you for your loyalty over the past 7 years! We're delighted to hear that Isaiah continues to exceed your expectations with his exceptional service at Toyota of Hollywood. We appreciate your support and look forward to serving you in the future!

August 24, 2024

Very good facility and fine workers. I don’t have very much more to say just now More

by ORLEASE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Toyota of Hollywood FL responded

We appreciate your kind words about our team and facilities. Providing our guests with 5-star experiences is always our top priority, so if there's anything else we can do to assist you, please be sure to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

August 24, 2024

Brandon S worked very hard to find an intermittent problem that none of the mechanics had ever seen before. He went over &beyond to get this car fixed More

by witchyweather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Toyota of Hollywood FL responded

We're delighted to hear that Brandon went above and beyond to resolve the issue with your car at Toyota of Hollywood. Thanks for sharing your positive experience!

August 23, 2024

Best dealer service, the only problem is that takes a very long waiting time to complete the service More

by Pilarfullos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood for your service needs and leaving us a five-star review. We appreciate your patience and feedback. See you next time!

August 23, 2024

Great service this time around. Lenny was helpful and got my car back to me in a quick amount of time. More

by Rhdrury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Toyota of Hollywood FL responded

Rhdrury, we're glad to hear Lenny provided you with great service and a quick turnaround at Toyota of Hollywood. Thanks for sharing your experience!

August 23, 2024

Mejoro la puntualidad en el servicio al entregar el vehiculo. Esta bien la asesoria para el mantenimiento. More

by JULYRG56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Toyota of Hollywood. Nos alegra saber que la puntualidad y asesoría en el mantenimiento fueron de su agrado. Estamos aquí para ayudarle siempre!

August 23, 2024

Great place been buying cars there for over 30 years first class service Liftime customer.. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy
Aug 23, 2024 -

Toyota of Hollywood FL responded

Doug, thank you for being such a great customer of Toyota of Hollywood!

August 23, 2024

The best car ever, yes I will recommend my friend to buy one, they took care of my car when I brought it in for service. More

by evelyneomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oladotun
Aug 26, 2024 -

Toyota of Hollywood FL responded

Evelyn, we're delighted to hear you had a great experience with your car and our service team at Toyota of Hollywood. Thanks for recommending us!

August 23, 2024

The sale portion with Richard Jean Louis was excellent. He has also been of great assistance afterwards but the Service department has gone down. Initially it was ok. A few weeks after a routine service I More

by PauleM.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Toyota of Hollywood FL responded

Paule, thank you for sharing your experience. While it's great to hear about the positive interactions with Richard and our sales department, I'm sorry to learn about the issues you've faced with our service department. We take this feedback seriously and will look into it further. If you'd like to discuss this more in detail, please reach out directly at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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