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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,498 Reviews

2,498 Reviews of Toyota of Hollywood - Service Center

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January 28, 2025

Excellent service. On time. Plenty of staff to take care of the demand. Comfortable waiting area. Good food court. Overall very satisfied. More

by trachtenbergmarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear you had a satisfying experience at Toyota of Hollywood! Thank you for highlighting our service and amenities. We appreciate your support!

January 28, 2025

They were very professional, attentive, they attended to me on time and did not take long, it is the best place to take my Toyota. More

by ralph Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Toyota of Hollywood FL responded

Ralph, we're delighted to hear that you had a timely and professional experience with us at Toyota of Hollywood. Thank you for trusting us with your vehicle!

January 27, 2025

Not happy. Transmission went in my car 2018 never missed appointment in 6 year plus car never gave me a warning. Pissed off More

by barbaramcfadden35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Toyota of Hollywood FL responded

Barbara, I'm sorry to hear about the unexpected transmission issue with your car. We understand how frustrating this can be and would like to assist you in resolving it. Please reach out so we can discuss further steps. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

January 27, 2025

JC Reyes was service representative, he extremely helpful and knowledgeable. He keeps updated with the progress of the work done on your vehicle and always gives good and honest feedback More

by elloner91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that JC provided such helpful and knowledgeable service at Toyota of Hollywood. Keeping our customers informed is a top priority, and it's great to know you appreciated the honest feedback. Thanks for sharing your experience!

January 27, 2025

I was welcome, it took me less than one hour for the service in my car.thank you. More

by Anner2320
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Toyota of Hollywood FL responded

Anne, thank you for trusting Toyota of Hollywood with your business!

January 27, 2025

My service took only 2 hours compared to last two times were it took 6 and 7 hours More

by toIo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Toyota of Hollywood FL responded

We're glad we could get you back on the road in a timely manner this time! Thanks for being a Toyota of Hollywood customer.

January 27, 2025

My service technician was great. Answered all my questions and explained everything in detail for me. More

by RACHEL_JEAN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Toyota of Hollywood FL responded

Rachel, we're delighted to hear that your service technician provided such thorough and helpful assistance at Toyota of Hollywood. Thank you for sharing your experience with us!

January 27, 2025

Gracias muy atento siempre agradecido por su servicio muy buena atencion espero el proximo servicio More

by JOEL9PERDOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Toyota of Hollywood FL responded

Estamos felices de saber que su experiencia con nosotros en Toyota of Hollywood fue positiva, Joel! Muchas gracias por elegirnos.

January 26, 2025

I loved it, thank you Overall everything is good , but I waited about 4 hours , but otherwise everything is super More

by aleksandrpalanica123
Recommend Dealer
Yes
Jan 27, 2025 -

Toyota of Hollywood FL responded

Aleksandr, thank you for your patience and understanding during your visit to Toyota of Hollywood. We're glad to hear that overall everything was good! We appreciate the feedback and look forward to serving you in the future.

January 26, 2025

Service I had was excellent. My associate was very knowledgeable and helpful. I am looking forward to my next visit. More

by SRENGLISH2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that you had an excellent experience with our knowledgeable team at Toyota of Hollywood! We look forward to welcoming you back for your next visit.

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