Back

Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,603 Reviews

2,605 Reviews of Toyota of Hollywood - Service Center

Sort by
September 03, 2024

I had a great experience at Toyota Hollywood Service. Special thanks to David for his exceptional assistance—he helped me with all the necessary documents for the vehicle inspection. Highly recommend! More

by olzavizion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience at Toyota of Hollywood Service! We're glad David could assist with the vehicle inspection documents. We appreciate the recommendation!

September 03, 2024

execelente atencion del equipo del senor Ruben muy profecionale y comprensibles atentetos y educados gracias totales More

by Johan Hau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

Johan, gracias por sus amables palabras sobre el equipo de Ruben en Toyota of Hollywood. Nos alegra saber que tuvo una experiencia excelente con nosotros!

September 03, 2024

JC was the absolute best Rep to deal with. He was so kind and thoughtful! More

by tiffany.feldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad was great!
Sep 04, 2024 -

Toyota of Hollywood FL responded

Tiffany, we are glad to hear that JC was great to work with. Thanks for choosing Toyota of Hollywood!

September 02, 2024

Terrible experience. Brought my brand new 2024 vehicle in several times for a screech, which they could not figure out. Brought to another dealership and they discovered More

by pyoussef92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

This is very concerning to hear. We strive for thorough and safe service, so it's disappointing that we missed the mark here. Please reach out directly so we can address this issue further and ensure it doesn't happen again. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 02, 2024

Service, my rep are always professional and friendly. Love Lyft ride so you don’t have to wait. More

by ntinasanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

We are honored to receive your support, Tina. Thank you! - Toyota of Hollywood Team

September 02, 2024

5 horas para la revisión de los 5000 millas y programar el segundo control qué debieron haber entregado en la compra del vehiculo More

by 3MSVCS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

Lamento escuchar sobre la larga espera para su revisión de 5000 millas y el problema con la programación del segundo control. Entendemos que su tiempo es valioso, por lo que me disculpo si hemos dejado una impresión equivocada. Por favor, contácteme cuando tenga un momento. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

September 02, 2024

Everyone was very professional and hard working, finance department was great at helping me achieve a good loan salesman was excellent. More

by SANTINEL9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

Thank you for the kind words! We're delighted to hear that our team at Toyota of Hollywood provided professional and helpful service. Enjoy your new vehicle, and we appreciate your support!

September 02, 2024

Things seemed to be streamlined pretty well despite being very busy. Prices could come down a little though. More

by aceonemg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny
Sep 03, 2024 -

Toyota of Hollywood FL responded

Thanks for the feedback! We're glad to hear that things ran smoothly during your visit at Toyota of Hollywood. We'll take note of your comments on pricing and hope to see you again soon!

September 02, 2024

Very clean customer service I beyond expectations. Service done in a timely manner. Service advisor are very polite and explain what needs to be done. More

by CBYLES69
Recommend Dealer
Yes
Employees Worked With
Service advisor
Sep 03, 2024 -

Toyota of Hollywood FL responded

Thanks for the fantastic feedback! We're glad to hear our team at Toyota of Hollywood exceeded your expectations and provided timely service. We appreciate your support!

September 02, 2024

Lleve mi carro al servicio tenían que cambiar un amortiguador qué se daño 15 día antes de eso y nunca me avisaron que la pieza había llegado, cabe acotar que mi carro apenas tiene 4 meses de comprad More

by RONIKA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

Lamento mucho escuchar sobre la experiencia negativa con el servicio de su carro. Entendemos lo frustrante que debe haber sido perder un día entero sin recibir información adecuada y nos disculpamos por cualquier inconveniente causado. Nos gustaría resolver este problema y mejorar nuestra comunicación, así que si está dispuesta, no dude en contactarnos directamente para discutirlo más a fondo. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

...
96
...