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Toyota of Hollywood - Service Center

Hollywood, FL

4.3
1,124 Reviews
Call Service Center (844) 888-0753

1,124 Reviews of Toyota of Hollywood - Service Center

Sort by
August 12, 2023

Great Service, I got the car in less than two hours. Rich was very attentive. More

by raquellamorthi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Toyota of Hollywood FL responded

Thanks for the great feedback. We are glad to hear that Rich got you back on the road quickly. The Toyota of Hollywood team appreciates your support!

Helpful
August 09, 2023

Courteous ,professional, timely and people friendly. Convenient facilities .Managers are accessible. Very clean waiting area. More

by Mistaht35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia
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Aug 09, 2023 -

Toyota of Hollywood FL responded

Thanks for highlighting our team's professionalism and the cleanliness of our facilities here at Toyota of Hollywood. We're glad you found your visit convenient and enjoyable!

Helpful
August 07, 2023

Been here since 9:30 in the morning it's 1:30 in the afternoon and nobody has even looked at my car yet, supposed to be a regular oil change lol. Nissan and Volkswagen are better at servicing their clie More

by Felix.Rosa818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service department needs an evaluation.
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Aug 07, 2023 -

Toyota of Hollywood FL responded

Felix, I'm sorry to read about your long wait for an oil change. We strive to deliver timely service and we understand how frustrating delays like this can be. We appreciate your feedback as it helps us make improvements to our efficiency. If there's anything else we can do for you, please reach out. Thank you, John Diaz - Service Manager - 954-893-4662

Helpful
August 03, 2023

I enjoyed the effort in the hard work that was put in keeping me informed what was going on was very important to me More

by bobbymosley63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 04, 2023 -

Toyota of Hollywood FL responded

Bobby, we're glad to know you appreciated the effort and communication from our team at Toyota of Hollywood. Thanks for sharing your experience!

Helpful
July 31, 2023

Came here for car service. The price we discussed in the beginning was completely different from what came out in the end. Be careful and ask them for price for services on eve More

by TMarciv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arian Mazumder
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Aug 01, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience. Transparency is a key part of our service and it's concerning that you felt this was not the case during your visit. We'd like to look into this further for you - please reach out at your earliest convenience so we can discuss what happened in more detail. Thank you, John Diaz - Service Manager - 954-893-4662

Helpful
July 27, 2023

Quede satisfecho con el servicio y con la trabajadora que me atendió. Fue amable y nos explicó paciente. More

by diazraquel1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris Prado
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Jul 27, 2023 -

Toyota of Hollywood FL responded

Gracias por la reseña! Apreciamos las palabras amables acerca de Toyota of Hollywood y esperamos volver a verle en el futuro!

Helpful
July 15, 2023

I can always depend on the workers of Toyota of Hollywood to do a job in a timely manner. Excellent job 👍 More

by Pearlina Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Jul 17, 2023 -

Toyota of Hollywood FL responded

When a customer says words like this, we know we're doing our jobs right at Toyota of Hollywood! Thanks for the glowing review, Pearlina. We look forward to working with you again next time!

Helpful
July 12, 2023

Easy access for me and Andris is great! !!! I will always come here to service my car. More

by maritza_620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Toyota of Hollywood FL responded

Thank you for reviewing Andris and the team at Toyota of Hollywood! We appreciate your loyalty!

Helpful
July 07, 2023

Excellent customer service. My service manager, Daniel Melts is very knowledgeable and professional. He provides excellent customer service. More

by Captainoi214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Melts
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Jul 10, 2023 -

Toyota of Hollywood FL responded

Thank you for the great review! We're glad to hear that Daniel has provided excellent customer service. We appreciate your kind words and hope to see you again at Toyota of Hollywood!

Helpful
July 06, 2023

Hard to get an appointment that was convient for me that worked but finally did More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Toyota of Hollywood FL responded

We're so glad everything worked out for you, Dee! The team at Toyota of Hollywood appreciates your patience while we found an appointment that accommodated your schedule. Thanks for choosing us and have a great day!

Helpful
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