Toyota of Hollywood - Service Center

Always an awesome Experience, friendly and efficient staff. Quick service, will definitely be back again! staff. Quick service, will definitely be back again! More

As always, Lacey comes through with flying colors! !! It has been a blessing since she has taken over my routine service with my vehicle. I never thought Brian Singletery could be replaced, but HE made !! It has been a blessing since she has taken over my routine service with my vehicle. I never thought Brian Singletery could be replaced, but HE made sure I would be taken care of as his job duties/position increased. I have always felt taken care of in a special way. Thank you to all at that dealership. More

Very flexible, comprehensive and outstanding service. There is a personal agent to approach with every question or update. Drew was amazing and extremely professional. There is a personal agent to approach with every question or update. Drew was amazing and extremely professional. More

I appreciate that they assist me without an appointment. This is very important to me because I realize I need service the moment the mileage hits and I wouldnt want to wait a week to book appointment. This is very important to me because I realize I need service the moment the mileage hits and I wouldnt want to wait a week to book appointment. More

The service was great and the service person was very professional. He provided a Lyft to and from the service location. professional. He provided a Lyft to and from the service location. More

Horrible customer service will not be returning to this facility. 5 hours for an oil change on a brand new Tacoma is Absurd. facility. 5 hours for an oil change on a brand new Tacoma is Absurd. More

My Last service visit,I will be going somewhere else from now on. Took 2 hours and 15 minutes for oil change and tire rotation. Constant letters pressuring me to trade in my vehicle. This gives me the i from now on. Took 2 hours and 15 minutes for oil change and tire rotation. Constant letters pressuring me to trade in my vehicle. This gives me the impression they are all about making a sale and keeping me trapped in payments. Reveals their true colors during this period of inflation. That would not be for my best interest and I have told them this numerous times. Even called to tell them to stop mailing me letters regarding trading in my vehicle. They waste paper and stamps by still going against my wishes. When I called to discuss if there was any possible gap insurance reimbursement, I called everyday for a full month. I was transferred to a voicemail and NO ONE ever called me back. That was the last straw. They don’t care. They sale you but they don’t seems to care about you afterwards. I complained to corporate and they advised they tried to call me and left a voicemail. Absolute lies from Toyota of Hollywood. I feel they don’t care they lost a serious customer. No plans to buy another vehicle from Toyota in the future. More

Long wait, send u back home in Uber but don’t pick up Bad a Bad a More

I made an appointment and, after I showed up at 7am, I was told the parts that I ordered were not there. I wasted a lot of time. Thoroughness was not there concerning my car. Then I had to wait 35 minutes was told the parts that I ordered were not there. I wasted a lot of time. Thoroughness was not there concerning my car. Then I had to wait 35 minutes to get my car back, because they lost it in the machine. More

Brandon was excellent. He knew are to take care customers, when out of is way to make customers satisfied. He knew are to take care customers, when out of is way to make customers satisfied. More