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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,603 Reviews

2,604 Reviews of Toyota of Hollywood - Service Center

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August 30, 2024

Great customer Service! Fritzberg was awesome and was very knowledgeable. Would definitely recommend this place. More

by Elite_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Toyota of Hollywood FL responded

Thank you for the recommendation! We're glad to hear Fritzberg provided great customer service and knowledge at Toyota of Hollywood. We appreciate your support!

August 30, 2024

I'm a toyota person armed j C Did a wonderful job Thank you toyota thank you so very much More

by DEBORAH.1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Hollywood FL responded

We are glad to hear that our Toyota of Hollywood team provided excellent service. Thanks for being part of the Toyota family!

August 30, 2024

very good experience service person very good was quite satisfied with my service didn’t wait long More

by RONALDPDADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service advisor Danny
Sep 02, 2024 -

Toyota of Hollywood FL responded

We appreciate your business and your review! Thanks from the Toyota of Hollywood Team, Ronald!

August 29, 2024

Great Toyta service dealership. Friendly Environment, fast service. For my service this time I got a courtesy vehicle. I highly recommend this service place. More

by Susana_ab23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Toyota of Hollywood FL responded

Susana, thanks for recommending Toyota of Hollywood! We're glad to hear you enjoyed the friendly environment and fast service. See you next time!

August 29, 2024

This was my first visit to this dealership's service center and I was very impressed. The staff was efficient in check-in, explained the services that would be performed, answered my questions about th More

by CGOWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Toyota of Hollywood FL responded

Thank you for sharing your detailed experience with us! We're glad to hear that our team at Toyota of Hollywood provided efficient service and a comfortable waiting area. We'll take note of the feedback about the chairs — your comfort is important to us. Looking forward to serving you again soon! Shawn Jones - Customer Relations Manager - (954) 893-4660

August 29, 2024

Service was fast and courteous. Security guard was also courteous and helpful. This all for now More

by ismoguzman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Hollywood FL responded

Thank you for reviewing Toyota of Hollywood! It was so kind of you to share your experience.

August 28, 2024

10 hours to replace tires and get an oil change is too long time in my opinion but apart from that it was rosy! More

by 1plarsson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Hollywood FL responded

Thanks for sharing your feedback! We apologize for the wait time and appreciate your patience. We're glad to hear that everything else went well at Toyota of Hollywood. We'll work on improving our service times in the future!

August 28, 2024

As usual I was well taken care of, great customer service and Brandon is very friendly More

by Lingoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 28, 2024 -

Toyota of Hollywood FL responded

Thank you for stopping by to review Toyota of Hollywood! We will pass along your kudos to Brandon. Take care!

August 28, 2024

The staff is very friendly, knowledgeable, and professional. I trust their assessment of my car. More

by MARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Metts
Aug 28, 2024 -

Toyota of Hollywood FL responded

Marian, thank you for trusting the Toyota of Hollywood team with your vehicle! We appreciate your business.

August 28, 2024

I received about 10 calls for this dealer for a pending service. Finally I decided to go and the service advisor told me that my did not have any pending services. Anyway, I decided to change de oil of my More

by Lucmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Hollywood FL responded

Lucmar, I apologize for the inconvenience and slow service you experienced. We strive to provide efficient and timely assistance, so it's disappointing to hear about your visit. If you'd like to discuss this further or have any other concerns, please reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

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