Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,973 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership
View Awards

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,973 reviews

February 25, 2024

Good experience with them. Repairs are good and they stand by any warranties without question More

by HELMSCEG
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Report | Print
Feb 26, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

February 24, 2024

Routine car maintenance schedule and knowledge Routine car maintenance schedule and Kathy was very friendly and knowledgeable More

by OSCARVCHAVEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kathy
Report | Print
Jul 11, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

February 24, 2024

Everyone is very friendly . Wait time was a little long but I understand that problems can occur with customers and employees . Didn't mind the wait More

by SHOPPER1958
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Report | Print
Feb 26, 2024 -

Toyota of Lancaster responded

Thank you for leaving your review. We appreciate you taking the time to do so. We will also continue to work on the amount of time it takes to service your vehicle.

February 24, 2024

Poor communication, hidden charges (refunded part of it) and lack of explanation And they didn't fix the problem right More

by Samer
Recommend Dealer
No
Report | Print
Feb 26, 2024 -

Toyota of Lancaster responded

I'm sorry to hear you had an issue with your service experience. I believe the Service Advisor made the necessary adjustments when he did realize his mistake

February 24, 2024

Fast and friendly Do you offer shuttle service? I've never been offered a ride. Thank you More

by genesiswilson05
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Feb 26, 2024 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5-star review. Unfortunately, at this time we don't offer a shuttle. We haven't for several years now.

February 23, 2024

Have always had great experiences. Was not happy with the explanation about my concerns With vehicle More

by Urbchief
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Feb 23, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. Please let us know if you have any questions. You can reach me at (661) 952-2103

February 21, 2024

Did dealership is amazing. Everyone is very professional and goes out of their way to help you. More

by marlene_cuban
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Larios
Report | Print
Feb 21, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

February 21, 2024

Douglas Velasco is very professional and also very transparent. He took the time to go over things with me and was upfront about the cost More

by MAIRRN
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
Report | Print
Feb 21, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Douglas Velasco receives the recognition he deserves. Thank you again and have a great day!

February 21, 2024

I cannot recommend Rodrigo enough! he went above and beyond for us. We drove from Baldwin Park to Lancaster, after we read his reviews and spoke to him over the phone. Once we met with More

by Alvaro Cardenas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

February 21, 2024

Rodrigo was very helpful from the beginning. Made the process simple and was able to get me the best rate possible and made sure it was within a budget my wife and I were comfortable with. I was More

by dan9427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

1
...
130
131
132
...
598