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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,968 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,968 reviews

February 16, 2024

Muy complacida con la compra de mi Toyota Prius. Rodrigo Rojas me hiso tan facil el proceso y me dió un trato muy bueno, toda la información y todo me lo explicó tan facil. Muy contenta con mi compr More

by isabel_8911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

February 15, 2024

Everything went fine however i may have to bring the truck with a related issue More

by Brian
Recommend Dealer
Yes
Employees Worked With
Gregory
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Feb 15, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a review. We hope to welcome you back again soon!

February 15, 2024

Excellent customer service , always is fast and very respectful Gabriel always keep me informed. Thanks so much Gabriel More

by rodrigobarria
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jul 09, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

February 15, 2024

Kiara was very helpful, serviced my car in a timely manner. Very satisfied with the service. More

by groca22
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
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Feb 15, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

February 14, 2024

Good. Good, nothing much else to say. Thank you very much. You guys big too much with this. More

by SANDRA_CHON5
Recommend Dealer
Yes
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Feb 14, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

February 14, 2024

Got in fast and came out fast. Thanks Douglas was very quick to get me in and out. He knew I was waiting. Excellent service More

by marializarragac
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
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Feb 14, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

February 14, 2024

Great services ! ! Great services !! They're where really friendly and it's rare that there's people who treat customers friendly More

by Jeannettevasquez64
Recommend Dealer
Yes
Employees Worked With
Memo and Beatriz
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Feb 14, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

February 13, 2024

Good This is why I don't do surveys, you got a good rating, that should be acceptable. There that's 14 words More

by AMBER
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Feb 13, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

February 13, 2024

Chanin was awesome! !! We brought our concerns to her with regards to what Melissa had said and she handled it professionally. Just to note Chanin was our service advisor More

by BERMEA_A
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Larios
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Feb 13, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

February 13, 2024

Poor service. I didn't feel they cared about me or my car. They may be overwhelmed or underpaid. More

by NORTEZ
Recommend Dealer
No
Employees Worked With
Kiara Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Feb 13, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

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