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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,968 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,968 reviews

January 17, 2024

Great Service was great and the car was returned quickly The waiting room was clean and well kept More

by Chadreiber80
Recommend Dealer
Yes
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Jan 17, 2024 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

January 17, 2024

Very pleasant I didn't have any issues and was taken hood care off yhe coffee really helps when its fresh More

by SILVERBLUEFAN73
Recommend Dealer
Yes
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Jan 17, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

January 17, 2024

Professional and well kept Couldn't have asked for better service and squeezed me in for a time slot More

by Marcelo_qaswan
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Jan 17, 2024 -

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

January 17, 2024

My tire pressure light came on when I pulled in. They said they'd fix it then only put enough air in it to turn the light back off (about 26psi, when my tires call for 36psi). Turns out there was a More

by COLEKISSEL
Recommend Dealer
No
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Jan 17, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you've had a problem with your service at our dealership. We take pride in providing quality and excellent service to our customers and apologize for falling short in this area. We'll review our service process and take steps to ensure that any issues are resolved promptly and effectively.

January 17, 2024

Great service, with concise answers and time estimates! No hassles for maintenance or payment, just straight to the point More

by Tyler B
Recommend Dealer
Yes
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Jan 17, 2024 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience

January 17, 2024

Excellent The dealership is perfect , but the constant text o get from you guys about this review makes it unpleasant. More

by DENNISPEREZ87
Recommend Dealer
No
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
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Jan 17, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of this issue and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

January 17, 2024

The experience was excellent and very attentive and communicative and it's always a good experience at Toyota every time I go I've had I've been a customer since 2006 2008 I had a sequoia and best car More

by JAZBERNAL
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
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Jan 17, 2024 -

Toyota of Lancaster responded

Your continued support and the kind words you’ve shared in this five-star review mean the world to us. We’re truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

January 17, 2024

They are ok is not like frontier Toyota where they have fresh coffee and more welcome atmosphere but it works More

by KILO392
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Jan 17, 2024 -

Toyota of Lancaster responded

Thank you for your review. We appreciate our customer's feedback. We do have coffee available in the Customer Lounge along with a café that offers different foods and snacks as well as vending machines. If for some reason you have any issue on your visit next time please let our receptionist know and we will kindly assist you.

January 17, 2024

Customer service never disappoints Customer service never disappoints and I love how it gives you a tracker to see the status of your service. More

by NAZARETH19
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Jan 17, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

January 16, 2024

Great service My advisor is a professional, courteous and knowledgeable person. The communication between my advisor was great More

by PERURO1
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
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Jan 16, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave us a 5-star review.

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