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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,968 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,968 reviews

January 16, 2024

I made an appointment at a certain time but I had to wait approximately 25 minutes for the attendant to help me More

by DGeLMONT.mD
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jan 16, 2024 -

Toyota of Lancaster responded

Thank you for your 5 star review. I'm sorry to hear that you had to wait longer than expected to be helped by an advisor and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

January 16, 2024

Great sxperince and a great customer service And I will recommend the service to anyone with Toyota cars for service ther More

by MARCOS1974
Recommend Dealer
Yes
Employees Worked With
5
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Jan 16, 2024 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

January 16, 2024

Always got my back ! !! Always got my back in every visit thanks Toyota of Lancaster More

by luismario_1286
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
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Jan 16, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

January 16, 2024

Experience was average, nothing out of the ordinary for a dealership. It was very expensive. More

by christian_galindo
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Jan 16, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

January 16, 2024

It was great It's been great I'd definitely go back again see you next service More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Ok
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Jan 16, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

January 16, 2024

Very efficient and kind My experience was great The service department was great and fast More

by cmamom76
Recommend Dealer
Yes
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Jan 16, 2024 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

January 16, 2024

Great Great Great Great Great . ...... :) :) :) :) :) :) :) :) :) More

by 777EGONZALEZ777
Recommend Dealer
Yes
Employees Worked With
Greg
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Jan 16, 2024 -

Toyota of Lancaster responded

We are incredibly grateful that you took the time out to leave us a 5-Star review

January 16, 2024

Very nice, fast and reliable service Good customer service Always very detailed in the work and what's needed to maintain my car in order More

by dcaceres
Recommend Dealer
Yes
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Jan 16, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

January 16, 2024

Extremely Awesome. Great service representative. Let's promote her into upper management ! I want her as my permanent service rep !! More

by DESERTGUESTROOM
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
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Jan 16, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Kiara Santos receives the recognition he deserves. Thank you again and have a great day!

January 16, 2024

It was the longest service appointment I've had in seven years with you for just a oil change and the check of all the rest of the stuff More

by pattyfro
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Jan 16, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

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