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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,984 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,984 reviews

November 29, 2023

Excellent! Quick and efficient. Very happy and satisfied ?? Please give Brenda a raise. She is a stellar employee!! More

by JANESOUTSIDE
Recommend Dealer
Yes
Employees Worked With
Brenda Penaloza
Report | Print
Nov 29, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 29, 2023

I am upset that the MPG were overestimated and I was sold a vehicle under false pretenses More

by EDGAR.0.ORTIZ
Recommend Dealer
No
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Nov 29, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

November 29, 2023

Brenda was so nice and helpful I always get told that I’m going to wait about 2 hours but it’s always less amazing. More

by Lisbethmena13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Penaloza
Report | Print
Nov 29, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

November 29, 2023

As always Omar is amazing! !! Always very helpful, informative, and friendly. Thanks for your amazing help. More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Dirky
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Nov 29, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

November 29, 2023

Everything good as usual except the costumer service was not the warm usual that Victoria always provides. Bit rude, but I also understand people may have a bad day More

by pomplun87
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Report | Print
Nov 29, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

November 29, 2023

Amazing Great customer service with a very thorough description of everything they worked on and my vehicle was completed in a timely manner More

by gretchengvidal
Recommend Dealer
Yes
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Nov 29, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 28, 2023

Muy bueno me encanta! !el servicio y el personal que me atiende son formidables lo recomiendo a todos!!🙏🙏🥰🥰❤️❤️ More

by ERNESTOAYALA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

November 28, 2023

I’ve been coming here for years. From the top to the bottom they’re wonderful. They’ve even helped me when I had an urgent matter & they were about to close More

by staceyc0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know everyone! But all I’ve ever come into contact with have been great
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Nov 28, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

November 28, 2023

Very welcoming and great service The service was great and the advisor was very helpful. Also answered all my questions More

by Bmontesdeoca1
Recommend Dealer
Yes
Employees Worked With
Eduardo Jimenez
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Nov 28, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

November 28, 2023

Experience with Service Advisor Eduardo! He was extremely informative throughout the entire time my car was in the shop. Quotes given were accurate and services were completed within promise More

by Bmontesdeoca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Jimenez
Report | Print
Nov 28, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Eddie Jimenez receives the recognition he deserves. Thank you again and have a great day!

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