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Toyota of Lancaster

Lancaster, CA

4.5
6,036 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,036 reviews

November 21, 2023

Excellent service everyone was super nice and had a great attitude for a Sunday morning More

by mary.and.karina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

November 21, 2023

Great job. The amount of time to complete the work was fine. But you guys need to keep a better eye on customer service. Thank you Toyota of Lancaster More

by JDELACER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

November 21, 2023

I had a great experience purchasing my Toyota Camry at Lancaster Toyota. The staff was super friendly and knowledgeable. Jaime was great at getting me financed and went out of her way to make sure I had a More

by michele44236
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

November 21, 2023

The Toyota Service Center is the best. I've been taking my Toyotas there for almost 20 years. The staff is attentive and does a great job keeping me in the loop. More

by DAVISCIENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
Nov 21, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 21, 2023

Very friendly associates, professional staff and I like that they take walking for service thank you More

by ramosart1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 20, 2023

Horrible service. The slowest and most incompetent service u have ever experienced. Took for too long just to get checked in and car was not delivered as promised. It More

by yasb27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo Jimenez - 0-1 star
Nov 20, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

November 19, 2023

Jamie has makes every purchase a great experience! Buying car is never fun but I know she always has my best I treat and makes me feel comfortable with my purchases. From start to the end I know she i More

by sarahriggen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Monico
Nov 20, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

November 19, 2023

Jamie was absolutely AMAZING! She catered to my every need and was more than patient with me and my million questions! Because of Jamie I will ALWAYS choice Toyota 💚 More

by Sierra.riggen17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 19, 2023

More than expected Very fast service, but next time check the battery. I was unaware I had a low car battery. I did recharge it, however so everything is good. More

by UNPER1984
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Nov 20, 2023 -

Toyota of Lancaster responded

Thank you for your 5 star review. We’re sorry to hear you had issues with your battery and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention

November 19, 2023

I was very satisfied with the way my appointment was managed. My in line waiting time was about eight minutes before someone came to my assistance. From the time someone came until the time the car wa More

by VERNA.HARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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