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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,042 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,042 reviews

April 13, 2023

I have been going here for all of my vehicles over the past 10 years and the customer service, turnaround time, and communication is great! More

by Jeannettecook26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your reviedw made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

April 12, 2023

I had an amazing experience at this dealer ship thanks to Cristian ! He did everything to make sure we were comfortable and understood our budgeting goals. I was able to ride off with a new affordable vehicl More

by Bennie Lares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Alvarez
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Apr 12, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Cristian receives the recognition he deserves. Congratulations on your new vehicle and have a great day!

April 12, 2023

Joe was great and he kept me up to date during the whole process. Great job! More

by J_warren3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Apr 12, 2023 -

Toyota of Lancaster responded

I'm happy to hear that Joe provided you with excellent service. I'll make sure that he receives your feedback. I'm sure it will make his day!

April 12, 2023

Douglas is Excellent. Tech who work on my car ??????????? Did not rotate my tires, this is second times. More

by BENNY051065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

April 11, 2023

Thank you Andrew for helping me find my dream car I’m so happy and appreciative of your great customer service ! Toyota of Lancaster is the best ! More

by Cynthiafigueroa612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path. Congratulations on your new car!

April 10, 2023

Omar is very nice and very helpful understands what you need and what he can offer 👍🏼 More

by Mike
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
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Apr 10, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

April 10, 2023

Quick a d efficient They got me in and out and replaced the air filter More

by DL.RICH
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 10, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

April 10, 2023

Every person is very helpfull and pleasant The dealership is always clean They are very respectful and they take good care of there customers More

by setajam@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Victoria Cuevas
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Apr 10, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

April 10, 2023

Excellent. My service was quick and all my questions were answered. Nice and excellent service. More

by shounandrew@gmail.com
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
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Apr 10, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with her

April 10, 2023

Received my truck after service very dirty and scratched, service Rep. was nowhere to be found to go over work done terrible service! More

by ocaleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauricio Orellana
Report | Print
Apr 10, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

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