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33 Reviews
Write a Review33 Reviews of Andrew Gonzalez
April 25, 2024
One of the abosulte best experience in purchasing a vechicle. Quick, easy and given plenty of options available within budget. vechicle. Quick, easy and given plenty of options available within budget. More
Other Employees Tagged: Raed Alzrigat, Michael Wengert, Sonny Asaad, Edgar Bravo, Annie Vodegel, GLADYS GARCIA
March 25, 2024
Toyota Lancaster employees are very accommodating. They treat all customers/Client important. They explain important matters in complete details. They treat all customers/Client important. They explain important matters in complete details. More
Other Employees Tagged: Eddie Gonzalez
March 11, 2024
Andrew went above and beyond to satisfy our needs! Don't hesitate and ask for him. He is giving you a good deal. Don't hesitate and ask for him. He is giving you a good deal. More
Other Employees Tagged: Maricela Cardenaas
February 01, 2024
Andrew Gonzalez was informative and very helpful when we purchased our vehicle. However, when we reached out to him, via text, a week later regarding a scratch and the status of our FOB key, he texted us ba purchased our vehicle. However, when we reached out to him, via text, a week later regarding a scratch and the status of our FOB key, he texted us back the following day. He said that he sent our message to the paint specialist, who will be in the following day. To date, we haven't heard from Andrew, or the paint specialist, or the status of our FOB key. My husband then reached out to Customer Service and was referred to Melissa. He spoke with Melissa on 1/29 regarding the scratch and she said she will call him back. To date, we haven't heard from her either. We are really happy with our new vehicle and our experience in purchasing the vehicle was great. However, we are very disappointed with the treatment we are receiving from the people we have communicated with. We were really hoping to keep the "good feelings" towards Andrew and Toyota of Lancaster after our purchase, but we feel as though once our check was cashed, customer service is no longer a priority. We hope this is not the case and your company will honor your customers with priority so we can, once again, feel good about choosing your company, over other dealerships, for purchasing our vehicle. Thank you. More
Other Employees Tagged: Jamie Gawellek
December 23, 2023
Omar was extremely helpful and straight to the point. He was very knowledgeable about the vehicles we were looking at, and answered all of our questions to the best of his ability. Would recommend asking He was very knowledgeable about the vehicles we were looking at, and answered all of our questions to the best of his ability. Would recommend asking for him when looking for a new or pre owned vehicle. More
Other Employees Tagged: Omar Dirky
December 16, 2023
The service department gave poor customer service and did not try to apologize for the inconvenience nor compensate me . not try to apologize for the inconvenience nor compensate me . More
Other Employees Tagged: Chanin Yescas, Kiara Santos, Melissa Larios, Annie Vodegel
October 30, 2023
Every one are friendly and take care about my concerns. The customer service was great The customer service was great More
Other Employees Tagged: Andy Chavez, Edgar Bravo
October 22, 2023
I had the pleasure of working with Andrew to get a new car. I came in not in the best mood after dealing with another uncooperative dealership in Santa Clarita. My attitude quickly changed once I realized car. I came in not in the best mood after dealing with another uncooperative dealership in Santa Clarita. My attitude quickly changed once I realized Andrew was a genuine person and all he wanted was to help me out. He was patient, understood what I needed, and did his best to get me in a new car. 10/10 would recommend him to anyone! More
Other Employees Tagged: Raed Alzrigat
September 09, 2023
Andrew at Lancaster Toyota was of great help today. Made the process of our new purchase fast, and provided us with the best deals he can get. Thanks Andrew! Made the process of our new purchase fast, and provided us with the best deals he can get. Thanks Andrew! More
August 25, 2023
Friendly and helpful staff. Worked with us to make sure we were able to pick up a car that fit our needs. Worked with us to make sure we were able to pick up a car that fit our needs. More
Other Employees Tagged: Raed Alzrigat