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Toyota of Lancaster

Lancaster, CA

4.5
5,962 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,962 reviews

January 04, 2022

Great dealership good service and friendly and quick with paperwork was happy with service here More

by THUNDERCATSHO29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Great service, Felipe was very kind and he show great aknowldge, he always answered all our questions. More

by hfranklin76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vierya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Went last week of November, interest was high, then back on December and interest was low. On first time I get a lease but I went back for purchase and surprise! Interest is low now 😤 More

by MARIAOBANDONURENA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Monico, Hernan Garay
January 04, 2022

Everyone at Lancaster Toyota was courteous and helpful. My car service was done professionally and on time. More

by Bemily82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
January 03, 2022

The customer service is great outstanding also are very friendly with customers willing to help with the best prices More

by OSCAR REYNAGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2022

Charlie and Kevin worked with us to make our purchase possible. Charlie kept in touch without being overbearing. Thank you! More

by JVMCMURREY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vierya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2022

A fast experience and easy! Workers are very helpful and take care of your vehicle More

by ANAHIR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
January 03, 2022

I went in to look for a vehicle and walked out with a good used car that was exactly what I wanted. They gave me a really good deal and the price was within my budget. I even got them to give me a tank More

by SEC.DMRPC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Monico
January 02, 2022

Wonderful customer service. They helped me so much and were very patient.I recommend this dealer. More

by GO.CRUZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2022

They sold me a used car with unreported antenna damage. The interior of my car got seriously damaged during the rain season because of leaking rain through the hole of roof antenna. There was not enough ga More

by OLYMPIC_84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Yeager
Jan 03, 2022 -

Toyota of Lancaster responded

Hi OLYMPIC_84, We apologize for not giving you the sales experience you expected from us. Your feedback allows us to examine your time with us more closely. Thank you for letting us know. We have contacted you about the leak issue you're having and looking forward to resolving this as soon as you can come in to have the vehicle reinspected. Don't hesitate to contact me with any additional questions or concerns. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

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