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Toyota of Lancaster

Lancaster, CA

4.5
6,458 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,458 reviews

February 23, 2022

First off Craig Edwards in sales is the best understood my need. Great dealership. Great More

by FPANCHITO66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Edwards
February 23, 2022

Everything was good . Nice service everything was quick and very nice . Everyone is very professional. Love that place. More

by LOREGONZALEZ310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
February 22, 2022

Great to work with. Easy process to buy. So nice to not have high mark ups on cars. More

by SOCHAFAMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

Worst customer service Careless incompetent greedy I do have another choice to go I definitely do More

by GURGENMIKAELYAN
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Victoria Yescas
Feb 22, 2022 -

Toyota of Lancaster responded

Hi GURGENMIKAELYAN, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 661-952-2103 or email me. Thank you for making us aware of this situation. I look forward to speaking with you. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

February 21, 2022

Great service anthony and craig help alot take care of the customers Great internate group More

by markmoss12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

Very happy with the service that Toyota provided me with guiding me in the right direction. More

by GREENLUKE614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

A simple oil change has become too expensive. Went from about $70 to over $150. More

by paulrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : David Boyle
Feb 22, 2022 -

Toyota of Lancaster responded

Hi paulrush, Usually, it's approximately $82. However, we performed a high-mile oil change utilizing two different conditioners on your vehicle. These additional additives changed the price. Please don't hesitate to contact me if you have any other comments or questions. Sincerely, Teresa Caso Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

February 21, 2022

Everyone is absolutely fantastic. They were super helpful in making sure that I received the best deal as well as ensuring that I remained informed of any updates and changes More

by KENKSWILLIAMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitchell Nance
February 19, 2022

Shopping at this dealership was a smooth operation from the very beginning. I had an appointment with a Felipe the car salesman. He was able to call me when a highly sought after vehicle was nowhere to be More

by LUIS.PULIDO95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

I would like to thank Henry And Justin for helping me get my dream car they went all the way thank you so much 😊 More

by dreamerbrowneyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Guzman
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