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Toyota of Lancaster

Lancaster, CA

4.5
5,984 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,984 reviews

December 02, 2020

Chanin Yescas always takes very good care of my service appointments and I am always in and out in a reasonable amount of time. Dealership is very clean and all safety precautions have been taken in keepin More

by joyceucla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

I go to this dealer because it’s close to where I live. They’re very attentive to my needs for my 2005 Scion xB Release Series 2.0 and my 2017 Toyota 86 / 860 Special Edition. More

by zampedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
December 01, 2020

Originally leased Camry 2 years ago with great service from dealer. I just received call to come in because they would take off last year of my lease for Black Friday if I purchased vehicle. I let them ru More

by I_Prefer_Honesty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Asaad
Dec 03, 2020 -

Toyota of Lancaster responded

Hi I_Prefer_Honesty, Because your name is anonymous, we are unable to check your specific file. So we will speak in a general sense. Our customers are always provided options. Some may choose to make twelve additional monthly payments, and some may choose to incorporate it into the purchase price. The customer's needs are always what motivates us. Thank you for sharing your thoughts with us. Toyota of Lancaster

December 01, 2020

The shop is easy to get to. The service department people are really easy to work with. work with work with work with work with. More

by STICK_MAN_001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

Justin and Eddie from Toyota of Lancaster, are great people! They help you get into the car you want quickly and don’t add on extra costs like other dealerships. You get exactly what you want! More

by JACKIESERRATO89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Neuburger
November 27, 2020

bien amable , paciente, nos dio buen servicio , nos mostró lo que buscamos, se expresó perfectamente, su atención excelente , buen trabajó, es capacitado en lo que hace More

by Lilian14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

Hello Toyota (Lancaster), On November 12th service visit, Melissa was instrumental with options I had for service. Two thumbs up on the experience, Thank you! More

by MMMFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

I love taking my car to the toyoda dealership their wonderful to me always there customer service is to die for and their priced pretty reasonable More

by MLOPRINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Santiago
November 27, 2020

I've had my toyota for almost 6 yrs. Lancaster Toyota I've had my toyota for almost 6 yrs. Lancaster Toyota has always serviced my Prius. In the beginning Max was my services person , amazing !!! Since h More

by SHELLIEBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
November 27, 2020

The person that help me was very rude he was screaming all the time and when he call me in the phone was in the middle of another call and not even talk for 15 minutes very unprofessional not like in othe More

by KRIMAR7773MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The cashier was extremely helpful with excellent customer service skills she is a great Asset to your company she get the paper work for me I don't have the name but she was using merchant id 9400 Term#0001 day 10/29/20 @11:37;42 am, Michael Santamaria
Nov 30, 2020 -

Toyota of Lancaster responded

Hi KRIMAR7773MA, We apologize for our perceived rudeness. We were having a difficult time hearing you through the phone and all the background noise on our end of the phone call. We are truly thankful for your business, and we were merely raising our voice to communicate with you. Thank you for the feedback about your experience, both the good and the bad. Toyota of Lancaster

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