Toyota of Lancaster

Always easy to make appointments. Friendly staff and in and out under one hour. Excellent service!! Waiting area was clean and well kept. Social distancing protocols were maintained. A+ on the snack bar. and out under one hour. Excellent service!! Waiting area was clean and well kept. Social distancing protocols were maintained. A+ on the snack bar. More

Justin very nice and friendly helped a lot and did a great job. And always ready to help or answering my questions regarding the vehicle. great job. And always ready to help or answering my questions regarding the vehicle. More

I had a great experience at this dealership. My sales personnel was very professional. Big shout out to Ricky and Anthony for all the help! personnel was very professional. Big shout out to Ricky and Anthony for all the help! More

Work done in timely manner, Service people work efficiently. Chanin usually is there to take care of me, but it was her day off and the young lady who stepped in for her was awesome as well. efficiently. Chanin usually is there to take care of me, but it was her day off and the young lady who stepped in for her was awesome as well. More

They literally had me out in less then 40 mins and also advised me on my tires, very professional and you can tell they enjoy their job. advised me on my tires, very professional and you can tell they enjoy their job. More

No issues. Service met expectations. Customer service was great plus waiting time wasn’t an issues. My case was attended promptly as arrived. Great work. great plus waiting time wasn’t an issues. My case was attended promptly as arrived. Great work. More

Always satisfied with our service at your Lancaster location! Sean Preston is knowledgeable and transparent when helping us. He keeps us informed and educated on the status and work on our vehicle. He location! Sean Preston is knowledgeable and transparent when helping us. He keeps us informed and educated on the status and work on our vehicle. He is always friendly, honest and professional. We appreciate all the work he does when we need a repair or service . More

Excellent service as usual!!! Our service advisor Chanin Yescas always takes care of our Toyota vehicle needs, and does it in the most professional and efficient way!!! Yescas always takes care of our Toyota vehicle needs, and does it in the most professional and efficient way!!! More

Henry was very informative about the car that I purchased. Usually salesmen are just supposed to sell you a car not be completely honest but he took his time and gave me a lot of help on finding th purchased. Usually salesmen are just supposed to sell you a car not be completely honest but he took his time and gave me a lot of help on finding the vehicle I wanted, especially that fitted my budget. I would say that he has done his job and went above and beyond, I’m more than thankful and couldn’t be happier. More

It started rocky, was there for my appointment at 1:30, did not see or heard from anyone till 1:50, technician that took care of our car did not put a tire cap on one wheel so what else was not done.Dougl did not see or heard from anyone till 1:50, technician that took care of our car did not put a tire cap on one wheel so what else was not done.Douglas Velasco was very courteous, took care of correcting my license plate which was on original work order but not done.I WILL GIVE them another chance and hope for better service. More