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Toyota of Lancaster
Lancaster, CA
5,977 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,977 reviews
August 19, 2020
The representative was fantastic. Very friendly and personable. He took care of my problem without me having to come back. My van was looked at and back to me in probably less than 15 minutes without personable. He took care of my problem without me having to come back. My van was looked at and back to me in probably less than 15 minutes without an appointment. I was very impressed with young man. More
by KTING1947
Verified CustomerEmployees Worked With
Michael Santamaria
August 18, 2020
It’s been a few years since I’ve purchased a new car! She was very nice and helpful! Knowledgeable and willing to show me all the in’s and out’s of the Camry. was very nice and helpful! Knowledgeable and willing to show me all the in’s and out’s of the Camry. More
by jessicabelanger03
Employees Worked With
Forgot her name, Jacob Ochoa
August 17, 2020
buen servicio, atentos, responden toda pregunta con profecionalismo y gracias a ellos ahora estoy manejando mi nuevo carro. gracia Toyota Lancaster por aceptarme como parte de su familia. profecionalismo y gracias a ellos ahora estoy manejando mi nuevo carro. gracia Toyota Lancaster por aceptarme como parte de su familia. More
by EDERAS
August 17, 2020
I was in service for a recall. Joey did everything he was supply to do. Did find a large deep gash on drivers door after pick. Joey stayed he did his walk around and it wasn’t there before. Joey took care of supply to do. Did find a large deep gash on drivers door after pick. Joey stayed he did his walk around and it wasn’t there before. Joey took care of everything. Will go back to Joey. More
by MASTFMOVER
Employees Worked With
Joey Gonzales
August 16, 2020
Buenos días les recomiendo Que vayan a Toyota financial y busquen a Rodrigo rojas el nos ayudó en comprar nuestra trova que queríamos y estamos muy contentos nos ayudo a conseguirnos el pago que podíamos ase busquen a Rodrigo rojas el nos ayudó en comprar nuestra trova que queríamos y estamos muy contentos nos ayudo a conseguirnos el pago que podíamos aser anuestra comodidad el nos ayudó con todo el proceso muy profesional y amable se los recomiendo al 100% garantatizado More
by Ilovebaseball79
Employees Worked With
August 16, 2020
Today my mother and I purchased our second vehicle with Kevin and Tony they never fail us! Always going above and beyond to make us feel comfortable with our purchase. We walked out extremely Happy Amazing Kevin and Tony they never fail us! Always going above and beyond to make us feel comfortable with our purchase. We walked out extremely Happy Amazing customer Service Thank you both More
by Murostephanie08
August 15, 2020
Helped me get the car I wanted and needed. Very pleasant to work with and knowledgeable. Ian went the extra mile to get everything completed. to work with and knowledgeable. Ian went the extra mile to get everything completed. More
by NATASHANICOLE112
Employees Worked With
Michael w , Ian Mendoza
August 14, 2020
Overall good experience Kiara was very helpful &professional Took my Prius in for 160,000 mile oil change, tire rotation and fluid checks. Mentioned to the service dept. that my Tire Pressure Annunciator was ON Took my Prius in for 160,000 mile oil change, tire rotation and fluid checks. Mentioned to the service dept. that my Tire Pressure Annunciator was ON constantly - not sure WHY. Oil was changed, Tires were rotated. Tire Pressure Annunciator was STILL ON constantly. Returned to the Service Dept. spoke w/ Kiara again and car was checked again. Upon return, mechanic THIS time noted there was a NAIL in the Passenger Rear Tire leaking pressure causing Annunciator to come ON. Finally, they added air to all the tires and Annunciator went OUT. Customer Comment: When rotating tires, make sure the Tire Pressure is checked, as in this case it wasn't noted anywhere on the Invoice. Slow down, and make sure to check everything needed during the service appointment, don't skip steps. When I asked about having the tire with the nail replaced, was told the dealership wouldn't do it. I asked WHY and was told they couldn't guarantee the OTHER tires? WHY would they need to be guaranteed - they are guaranteed by Michelin (Firestone). I was even willing to buy 1 tire which the dealership COULD have warrantied - not sure about the runaround unless it was because the dealership was trying to SELL me NEW tires. Unfortunately, those WERE NEW tires only 1 1/2 years old with < 15,000 miles on them and in GOOD shape. I also was told that if they pulled the NAIL out, the air would leak out. So I asked, why can't they patch it? Was told that it was too CLOSE to the Tire Wall section of the tire. After all was said and done, I took the tire to another tire store, and they PATCHED it w/o ANY excuses. Was told by them about dealerships wanting to sell you NEW tires is WHY they wouldn't fix it. I DO PRAISE Kiara Santos for everything she did to get me back on the road as quickly as possible since I was Teleworking from home that day. She was very PROFESSIONAL, POLITE, provide OUTSTANDING service to an existing customer with the dealership. Thank you Kiara Santos! Tomas Petrik Lancaster, CA More
by petriktl
Employees Worked With
August 13, 2020
Bought 5 vehicles from Toyota of Lancaster, what makes them the best is Chanin Yescas service advisor! She has a great personality and ensure the customer and vehicle are properly taken care of!!! them the best is Chanin Yescas service advisor! She has a great personality and ensure the customer and vehicle are properly taken care of!!! More
by TD
Employees Worked With
August 12, 2020
Oh lord the people here are super rude makes me feel sad. I’m not sure what I did wrong. And to get an appointment takes about week just to get the maintenance done. Imagine if I needed a big service done. I I’m not sure what I did wrong. And to get an appointment takes about week just to get the maintenance done. Imagine if I needed a big service done. I can’t imagine More
by Palmdale661
Employees Worked With
Stephanie Santiago
