Toyota of Lancaster

Great Service Service Manager Chanin was her usual friendly self. I was at Toyota to get my car an oil change and she treated me like was was dealing with a major Service Manager Chanin was her usual friendly self. I was at Toyota to get my car an oil change and she treated me like was was dealing with a major repair. She takes every request like it was a major event and that makes me feel like she really cares. I also like that she schedules you so that the wait time is never too long. She also took my immediate request and replaced my windshield wipers. I always recommend Chanin to my friends. More

All the employees that helped me during the car buying process were great. I did not feel pressured at all into buying my car. Great job process were great. I did not feel pressured at all into buying my car. Great job More

I needed service for two things I needed service for my new RAV4 because the gas tank will not fill: Toyota doesn't have a fix for this. I also needed my 5000 mile service. This w I needed service for my new RAV4 because the gas tank will not fill: Toyota doesn't have a fix for this. I also needed my 5000 mile service. This was completed quickly. More

The location and service was good but the wait with an appt. was too long. Meaning there were two lines when I arrived..appts and non-appts. I should have been checked in long before the the wait with an appt. was too long. Meaning there were two lines when I arrived..appts and non-appts. I should have been checked in long before the non-appt guest. More

Found the problem mouse They know how to find things out when things do not test right. Very professional absolutely courteous know what they are doing to the end. They know how to find things out when things do not test right. Very professional absolutely courteous know what they are doing to the end. More

I thank Sean Preston for the great service he gave me throughout the years. Excellent service every time. Thank You Sean Preston 👍🏻 Staff was very kind and courteous. throughout the years. Excellent service every time. Thank You Sean Preston 👍🏻 Staff was very kind and courteous. More

Extremely help, and helped find the perfect vehicle for us. Sales department was very knowledgeable and finance department made the process as simple as possible. us. Sales department was very knowledgeable and finance department made the process as simple as possible. More

A Relief After experiencing all types of aggressive and seemingly judgmental interactions from other dealerships while trying to research and understand my opt After experiencing all types of aggressive and seemingly judgmental interactions from other dealerships while trying to research and understand my options, I finally figured out the right vehicle for me. Having expanded my search radius, I found several, better options as far as the LA area, which is a good 4 hr drive from where I am. I made a list of a few options, starting with what seemed like the best option at Toyota of Lancaster. Ironically, once we arrived at Toyota of Lancaster, saw the vehicle, and experienced the team, it was done! The first stop on our LA tour became the right one, the best one, and the only one. We spent the rest of the day finalizing the transaction and still had enough time to drive all the way home! Consequently, I have been so grateful and happy with my new, little "bug". I love my new car and feel so relieved in satisfactorily completing what has been a very long process of researching and finding the right car for me...! More

Easy scheduling, fast service. Sean Preston-always friendly I bought my Toyota Sienna there in 2007 and have been bringing it for service since then. Always get the same day service and they don't try to rip me I bought my Toyota Sienna there in 2007 and have been bringing it for service since then. Always get the same day service and they don't try to rip me off suggesting unnecessary work. I usually request Sean Preston to be my service representative, he has a pleasant demeanor and is knowledgeable. My car has been running without any serious repairs without any problems. More

Recall repair of 2006 Corolla My visit to the location for a recall repair went smooth, from the check in, to the courier delivery to my home, and the pick up and return to the dea My visit to the location for a recall repair went smooth, from the check in, to the courier delivery to my home, and the pick up and return to the dealership. The check out was also quick and easy. Thanks and see you next time! William More