Toyota of Lancaster

Miracle Workers These guys work miracles! I had been looking for some help getting out of a car that was depreciating by the day, trying to cut my losses, which meant These guys work miracles! I had been looking for some help getting out of a car that was depreciating by the day, trying to cut my losses, which meant I was super flipped in my car. I contacted over 15 dealerships and drove in to 4 of them trying to make something work. During this time, I reached out to Toyota of Lancaster and started working with Anthony in the Internet Department and his manager, Joe. For over 2 months over the phone and through email they helped me try and figure out if we could make it work on a lease. They worked the numbers on a couple of cars and were always quick to respond when I had questions. They didn't give up on me even though it seemed hopeless. I had such a good experience trying to make something work with them over the phone, that I finally decided to go in to try and make something happen. Good thing I did. I drove off in a brand new Tacoma TRD Off Road at the same payment I had before! How did they make this happen? They pulled out all the stops for me and worked with me to make sure I was completely satisfied with my experience and my brand new car! I went back a few days later to thank Anthony and Joe and take my second key for my trade-in back to them and Anthony remembered that I asked about key covers for my new truck. He took me to the Parts Department and bought them for me! Just amazing customer service and went the extra mile for me. I definitely recommend Toyota of Lancaster! More

Best Experience Ever The staff at Lancaster Toyota made a real effort to meet my needs and wants in a car. The staff was friendly, honest, patient and straightforward wi The staff at Lancaster Toyota made a real effort to meet my needs and wants in a car. The staff was friendly, honest, patient and straightforward with me. It was the first time I didn't feel pressured or rushed to make a decision at a car dealership. By far the best experience ever purchasing a car. I will most definitely recommend Lancaster Toyota to friends and family! Thank you so much Joel Gonzalez and Tony Hernandez. More

Amazing service Ask for Alex his professionalism was top rate. I will make all my appointments through him. He answered all my questions and made my time there very Ask for Alex his professionalism was top rate. I will make all my appointments through him. He answered all my questions and made my time there very pleasant. More

Great service Everyone I have ever dealt with at Toyota Lancaster has always been super friendly professional and they always get me in and out as fast as possible Everyone I have ever dealt with at Toyota Lancaster has always been super friendly professional and they always get me in and out as fast as possible More

Always satisfied Never fails every time i am here sean will go above and beyond to help me. The quality of work and the qulaity of customer service from sean is why i Never fails every time i am here sean will go above and beyond to help me. The quality of work and the qulaity of customer service from sean is why i return. More

My Service Experience I usually dread having to bring my vehicle in for any kind of servicing issues, but I will be the first to admit that my experience with the service r I usually dread having to bring my vehicle in for any kind of servicing issues, but I will be the first to admit that my experience with the service representative Joey Gonzales totally changed my feeling regarding having my vehicle serviced and about the service reps. From the moment I was introduced to him, he remained helpful and attentive to me during my entire visit to the service center. Not only was he helpful to me ,but I observed him assisting other customers at the same time and he was able to do so without making me feel neglected. He went out of his way to reassure me and address all of my concerns. I am truly impressed with the professionalism displayed by the young man. He is a professional who clearly demonstrates potential management qualities. I appreciate the service provided. More

Awesome Good service and friendly people. I would absolutely come back as needed with my two cars. Thanks to the workers who worked on my corolla. Good service and friendly people. I would absolutely come back as needed with my two cars. Thanks to the workers who worked on my corolla. More

Great Service The service department is Awesome. Fast and reliable. Would definitely recommend Lancaster Toyota for service needs. Chanin is the best, she is super The service department is Awesome. Fast and reliable. Would definitely recommend Lancaster Toyota for service needs. Chanin is the best, she is super helpful and timely. More

Recall service. Timely and accurate service. Friendly cashier and shuttle staff. I would absolutely come back as needed. Everyone needs to come and enjoy this great s Timely and accurate service. Friendly cashier and shuttle staff. I would absolutely come back as needed. Everyone needs to come and enjoy this great service. More

Service From scheduling appointment to arrival and out was an easy and fast process, which is great because I have to commute to work. I can always count tha From scheduling appointment to arrival and out was an easy and fast process, which is great because I have to commute to work. I can always count that my car will be taken care of. More