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Toyota of Lancaster

Lancaster, CA

4.5
6,003 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,003 reviews

October 10, 2019

New owner Finally I found the best Dealler that’s I trusted, really good services and better deal. I would love to refer friends and family shopping here More

by VIVIANVBUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garrido, Matthew Finley, Alex Guzy, Michael Santamaria, Joel Gonzalez, John DeVargas
October 09, 2019

Maria Great Experience with buying my new car. Everyone was very professional and friendly, I would recommend Toyota of Lancaster to anyone who needs a new More

by Happy Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Monico
October 09, 2019

Chainin is the BEST I have been coming to Toyota since 2012 I bought my car here and have been so please with the care I get . Chainin is so helpful and honest. When I p More

by DAWNTLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Always finding something new that needs fixing Been going here for a year and i always ask my self why. This place is so negative, always finding something that might need a look at. I’ve checked o More

by PHILLIP_SOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Martinez, Joey Gonzales
Oct 15, 2019 -

Toyota of Lancaster responded

Hi Phillip, After examining your last appointment, we have counted only two items (out of 26 inspected) that needed attention, and one was told to us by you. You declined. The choice to perform the recommended services is always in the control of the customer. We have attempted to contact you to understand your concern better, but have not been successful. We appreciate your choice to take your business elsewhere, and thank you for the opportunity to serve you and your vehicle. If you would like to discuss your appointment with our service director, Tom Grabbit, please call him at 661-952-2141. Thank you for your feedback, Toyota of Lancaster

October 09, 2019

Awesome and professional My first visit at Toyota was very pleasant. My sales representative Marco took his time with me and was very patient with me. My overall time was quic More

by LMITCHELL87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2019

OVERALL EVERYTHING WAS GOOD.. BECAUSE THE WORK WAS DONE GREAT,BUT MY CAR WAS NOT WASHED THE ADVISER PUT IT ON THE REPAIR ORDER TO GET WASHED...THANK YOU VERY MUCH More

by JUANRAMIREZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
October 08, 2019

Very good I liked the service that I received from Toyota of Lancaster. Joey did a great job of getting me in and out of there . I’ll highly recommend him for a More

by RAIDHATER323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
October 07, 2019

If you can, get Jose Martinez as my service advisor! He is knowledgeable and straight forward. If he doesn't know the answer he call someone who does. He has never "over sold" me but does make it clear More

by GCBMEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
October 07, 2019

Awesome Service I always have had great service here. I bought my car in Victorville and the Sales people were wonderful and I thought it would have translated over More

by MARJORIE.DEGRAW64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gonzalez
October 07, 2019

Wonder Woman moonlights as a Service Advisor at Toyota Lanc. I was driving in heavy traffic when my instrument panel went dark. I could still hear the engine rev, shifted into neutral, pumped the gas pedal and t More

by Lou S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who moved my car into the drive up service line after it was taken off the tow truck. He was concerned that it might not start, but he was sure he could mitigate the situation.
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