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Toyota of Lancaster

Lancaster, CA

4.5
5,994 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,995 reviews

August 22, 2019

Great experience. Great customer service and great repair work done in a timely manner. My service provider was very efficient, helpful and kept me informed during the More

by VELBUZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
August 22, 2019

Great service The service is always excellent. The waiting area is a great place to sit and wait for my car to be finished. Toyota total care is worth every penny. More

by Gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Santamaria
August 21, 2019

I'm completely satisfied with my service I purchased my Camry from frontier Toyota in Valencia. When I was looking for a car at Toyota of Lancaster they acted like they didn't want to sell me More

by FCFLICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2019

Buying a car Amazing service thanks to Kevin and Tony they took car of me in purchasing a brand new Camry. Made it easy and a fast transaction. More

by Canalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2019

Lazy mickey mouse job! First of all i came here for my 10000 miles service which includes oil and filter change, tire rotation, check all engine fluids! They changed my oil More

by randy14rda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Santamaria
Aug 22, 2019 -

Toyota of Lancaster responded

Hi Randy, We appreciate the time it took to participate in this survey and are always grateful for constructive criticism from our customers. We have attempted contact to discuss your review with you, but have not yet been successful. Our ToyotaCare technicians work in groups of two; one performs the oil change while the other completes the tire rotation. It is because of this system that is is extremely unlikely for them to neglect one of these tasks. However, we would still like the opportunity to discuss the issue with you to build a more trusting relationship. Please contact Teresa Caso, our customer relations manager, at 661-948-0731M-F. We look forward to speaking with you. Toyota of Lancaster

August 20, 2019

Stevie made my experience great. Stevie was attentive and really helpful. Was bright, talkative and allowed me to feel free and comfortable with checking out cars. Then I got service More

by ADELCID1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago, Stevie Herrera
August 20, 2019

Great service! Joey is amazing! The service and support is always the best. People are helpful and friendly. He is a flat out rockstar. He is kind and always looking More

by NICELLECDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gonzales
August 19, 2019

great service as always Always great service. Jose and team never fails to service my Tundra completely and timely. Never have an issue with the quality of work. TANX More

by hawaiianlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
August 17, 2019

Great It was great didnt take long it was good it was fast didnt have to wait long its was great and fast and great efficient More

by Jazmin08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2019

Great service! Alex went above and beyond to make sure my vehicle was taken care of. I will be happy to work with him again in the future. More

by mbuchholz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guzy
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